Helpdesk Advisor
Location
Stockport
Salary
ยฃ21500 - ยฃ25000
Job Type
Permanent
Ref
EXPIRED
Helpdesk Advisor (Customer Service) – Stockport
ยฃ21,420 – ยฃ25,000 basic salary + monthly bonuses of ยฃ220
Guaranteed yearly salary increases
A perfect starting opportunity if you are looking to move into a phone environment.
Stepping into the financial services world, this role acts as a foot through the door.
- Why is this a good place to start?
WE DON’T SET YOU CALL TARGETS.
The role itself is easy, you will deal with around 30 calls per day, it will not be a call after call environment, and as long as you put the customers first, you don’t need to stress about targets.
We’ll provide you with an accredited qualification recognised in customer service, a fun working environment, and plenty of opportunities to progress.
It’s not often you come across an employer who literally promotes staff after 12 weeks into senior teams – that’s literally straight after training! Almost all staff move over to our senior banking department, as well as our aspiring manager programme, giving you the chance to try your hand at training and management.
In the meantime you will work with our customers day to day who are struggling with finances.
If you find yourself being the person loved ones turn to, put your stills to the test. Everything the business does is to support customers, from discussing affordability, and setting up direct debits. First point of contact is sending out letters, making your job easy.
You’ll also love our working environment, as we love to reward. We have monthly raffles for you to win prizes such as dinners out, we have weekly challenges to win vouchers, discounts on retail stores, casual dress code, and a team you’ll enjoy working with day to day – we are a family here, and we will welcome you with open arms.
Personality over experience is our moto. Whether your from retail, hospitality, care, fitness, contact centre, sales, college/university leavers, or smaller businesses we want to speak with you.
Our interview process is quick and easy, securing you a role in a matter of days.
Zandra Carter
Zandra@platinumrecruits.co.uk
0161 237 1828
Job Types: Full-time, Permanent
Salary: ยฃ21,420.00-ยฃ25,000.00 per year
Benefits:
- Bonuses
- Additional leave
- Canteen
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Free fitness classes
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Transport links
Your Contact Centre and Sales point of contact is:
