Customer Support Advisor (Hybrid)

Location

Stockport

Salary

£22900 - £23500

Job Type

Permanent

Ref

EXPIRED

Customer Support Advisor

£22,900 basic plus monthly bonus

Stockport, Full time

Hybrid working (19th May start date)

Are you currently sat within a customer service role knowing you’re ready for the next step, yet your employer doesn’t have the opportunities for you to grow? Can your current role offer you the development you need long term?

Then why not join our organisation, with clear development routes and continuous upskilling. This isn’t just a job, it’s the chance for you to start building on your future and progressing into a position that will benefit your career, alongside personal and professional goals.

This is a straight-forward and simple telephone-based role! Joining a talented customer service team who are experts in what they do, you will support our existing customers by responding to queries, providing excellent product knowledge on our extensive rewards scheme, insurance policies and overall, being the expert on the end of the line!

We will also give you the facilities to be able to enjoy your role within the comfort of your home three days per week to maintain the perfect work life balance.

In return you will receive –

Hybrid working (two days in the office & three days at home)

Pension scheme and 25 days annual leave plus bank holidays

Monthly bonus up to £200 based upon performance.

Free breakfast and lunch on the 2 days in the office

Discount to all your favourite bars, restaurants, spas, hotels, shops, and holidays

Within 12-18 months progression to senior level

Discounted fitness memberships and free Amazon Prime memberships

Weekly free Cinema tickets, social events and trips out

The successful candidate will have –

Confident and outgoing personality

Natural caring nature and understanding approach

Clear telephone manner and strong communicational skills

Customer service experience desirable (not essential)

Ability to work well within a fast-paced organisation

This is a unique, different, and overall fantastic company to join that takes pride in valuing every one of their employees.

Get in touch today for more information and to apply amber@platinumrecruits.co.uk

Your Contact Centre and Sales point of contact is:

Share this role

Customer Support Advisor

£22,900 basic plus monthly bonus

Stockport, Full time

Hybrid working (19th May start date)

We will also give you the facilities to be able to enjoy your role within the comfort of your home three days per week to maintain the perfect work life balance.

In return you will receive –

Hybrid working (two days in the office & three days at home)

Pension scheme and 25 days annual leave plus bank holidays

Monthly bonus up to £200 based upon performance.

Free breakfast and lunch on the 2 days in the office

Discount to all your favourite bars, restaurants, spas, hotels, shops, and holidays

Within 12-18 months progression to senior level

Discounted fitness memberships and free Amazon Prime memberships

Weekly free Cinema tickets, social events and trips out

The successful candidate will have –

Confident and outgoing personality

Natural caring nature and understanding approach

Clear telephone manner and strong communicational skills

Customer service experience desirable (not essential)

Ability to work well within a fast-paced organisation

This is a unique, different, and overall fantastic company to join that takes pride in valuing every one of their employees.

Get in touch today for more information and to apply amber@platinumrecruits.co.uk

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What Our Clients say

really good service and clear communication

Platinum provide a really good service and clear communication. The team really understand the roles and our requirements; and the candidates put forward are of a high calibre. We will definitely continue to use Platinum.

Sara Jardim
Talent Acquisition Specialist

they understood the calibre of individual we were looking for

We received a very thorough level of service from Platinum, they understood the calibre of individual we were looking for. They responded quickly through both email and phone and we would definitely use Platinum again.

Jane Anderson
HR Director

They got a great understanding of what I needed

I found Platinum through a google search and decided to use them due to ease, the fact they had candidates already in mind, and didn’t have an exclusivity clause so we weren’t limited. They got a great understanding of what I needed on the first call, provided candidates in a timely manner but it was clear they had been considered for the role and not just passed over for the sake of it. I would use Platinum again in the future.

Mimi Rostron
Head of Culture & Engagement

I would definitely use Platinum again…I already have!

Having used Platinum at my previous employer I continued the relationship for finance roles and now an EA role. The consultants are brilliant. They asked all the right questions and helped create the job description. I would definitely use Platinum again…I already have!

Dan Preston
Finance Director

The level of service is excellent

I have worked with Platinum Recruitment for over 4 years. The level of service is excellent. They are always willing to go the extra mile to understand the business and source the right candidates. I would always use Platinum for finance roles as the quality of CV’s provided is great. I appreciate that in today’s current market conditions it is not always easy to find candidates; and even when you find them they may have been made other offers but resilience is a key strength of the Platinum team.

Sue Hammond
Senior HR Manager

They provide a good level of customer service

We have used Platinum many times and will continue to do so. We first heard about them a couple of years ago when they contacted us about a role we were advertising online; and since then they have always found us the perfect fit for our business. They understand what we are looking for and the type of person which is very important to us. Platinum is a personable business and being able to have that good relationship with one person specifically is great. Sometimes you can be passed from pillar to post with some companies, but I have not experienced that with Platinum. They provide a good level of customer service which I believe is important.

Joshua Murphy
Managing Director

We would use Platinum again

I heard about Platinum Recruitment online and I couldn’t speak highly enough of the service provided. They recruited the role and provided candidates as requested both in terms of ability and personality. After an initial set back with a candidate pulling out due to circumstances changing (which was no fault of the consultant) they worked quickly to get another batch of candidates one of whom we employed. We would use Platinum again – the candidates put forward were in line with conversations and of a high standard.

Colin Royle
Group Financial Controller

The communication was brilliant

The service was amazing and I would use Platinum again without hesitation! I was contacted about the opportunity and they listened to what I was looking for and what I had to offer. They were very patient, polite and friendly. There was a good appreciation of the roles that would match my skills and experience. I was kept informed throughout the whole process and received useful advice prior to my interviews. The communication was brilliant.

Wendy
Candidate

very professional, helpful and efficient

Platinum Recruitment are very professional, helpful and efficient. The service is absolutely excellent, and the consultant I used is a star! They knew exactly what I wanted and which role would fit me. I was constantly given feedback and guided through the interview process. I would definitely use Platinum again and I highly recommend others to use Platinum too!

Huanni
Candidate

I couldn’t be happier with my experience with Platinum

I couldn’t be happier with my experience with Platinum, the business was so helpful from start to finish! I applied through indeed but I have also seen the Platinum Instagram. The consultant was professional, helpful and resilient when it came to helping me find a job. I received an exceptional service from Platinum, they made sure I understood the role and helped me prepare for the interview which really boosted my confidence. Overall, I am very happy with my experience and couldn’t fault anything about it. I’ve never applied for a job through a recruitment agency before but if I was looking again, I would use Platinum.

Claire
Candidate

I was supported ahead of both interviews

I have been aware of Platinum for some time as over the years whenever I either needed to research the market or simply wanted to see what’s out there Platinum always had visible adverts and good looking roles. I was contacted really quickly after I applied and was asked some good questions which really dug into what I wanted and what the companies wanted, so there was a focus on finding good matches. The job search felt pro-active throughout the process and kept things moving quickly and I was supported ahead of both interviews I had with as much information as they had to share at any given time (e.g. I kept getting updates as they found out more). I’ve always found a wide range of roles on the website, which also seems to be updated quickly with changes to available roles. I’m very pleased with the role I’ve found and the business was instrumental in putting me there!

Chloe
Candidate

I received a really personable service

I was contacted by Platinum about a role they were looking to fill. I had a brief one to one with one of the consultants where we talked through past experience and what I was looking for to progress. I was given great advice, this made me feel comfortable and confident which allowed me to perform well during the interviews. I received a really personable service and the ability to match my current skill set to a role which was attainable but still allowed me to build on my career was a key strength of the business. I would absolutely use Platinum again in the future!

Stuart
Candidate

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Keep connected

🔐 Secure a new job before 2026!

Here are some of our latest opportunities across Greater Manchester. For full details on each role please contact the relevant team member.

#PlatinumRecruitment
#ManchesterRecruitment
#ManchesterJobs
#FinanceJobs
#OfficeSupportJobs

Nov 20

Open

🔐 Secure a new job before 2026!

Here are some of our latest opportunities across Greater Manchester. For full details on each role please contact the relevant team member.

#PlatinumRecruitment
#ManchesterRecruitment
#ManchesterJobs
#FinanceJobs
#OfficeSupportJobs

🎉Happy anniversary to our amazing Business Manager, @samanthalouise_roberts , who has been part of Platinum Recruitment Group Ltd for an incredible 16 years! 👏🏻

From being our very first employee to continuing to play such a vital role today, your dedication and loyalty is amazing.

Thank you Sam, for everything you’ve done and continue to do. 🙌

Love, Team Platinum 💙

#PlatinumRecruitment
#Anniversary
#BusinessManager
#ManchesterRecruiters
#ManchesterRecruitment

Nov 17

Open

🎉 Celebrating 10 Incredible Years of Courtney Delaney at Platinum!

Earlier this month, we marked a huge milestone - @courtdelaneyx ‘s 10 year anniversary with Platinum Recruitment! From starting as an Apprentice to becoming our Senior Administrator, her journey is truly inspiring.

✨ Read all about her growth and success in our latest blog [LINKED IN STORY]

If you’re in the same position Courtney was 10 years ago, knowing your current situation isn’t right for you, get in touch with our recruitment team today to explore new exciting opportunities!

📧 enquiries@platinumrecruits.co.uk
☎️ 0161 237 1828

#PlatinumRecruitment
#SeniorAdministrator
#ManchesterRecruiters
#Apprentice
#10Years

Nov 14

Open

🎉 Celebrating 10 Incredible Years of Courtney Delaney at Platinum!

Earlier this month, we marked a huge milestone - @courtdelaneyx ‘s 10 year anniversary with Platinum Recruitment! From starting as an Apprentice to becoming our Senior Administrator, her journey is truly inspiring.

✨ Read all about her growth and success in our latest blog [LINKED IN STORY]

If you’re in the same position Courtney was 10 years ago, knowing your current situation isn’t right for you, get in touch with our recruitment team today to explore new exciting opportunities!

📧 enquiries@platinumrecruits.co.uk
☎️ 0161 237 1828

#PlatinumRecruitment
#SeniorAdministrator
#ManchesterRecruiters
#Apprentice
#10Years

#RemembranceDay
#Manchester
#2025

Nov 11

Open

Happy Anniversary @owainvr 👏

What an incredible milestone - 12 years at Platinum Recruitment Group!

Over the past 12 years, Owain has been a constant source of support, knowledge, and positivity for the team. His dedication and commitment have played a huge part in shaping the success of Platinum, and we’re so lucky to have him as both a colleague and a friend. 🙌🏻

Thank you for everything you do, here’s to many more successful years ahead!

Love,

Team Platinum
💙

#PlatinumRecruitment
#Anniversary
#Manchester

Nov 7

Open

Happy Anniversary @owainvr 👏

What an incredible milestone - 12 years at Platinum Recruitment Group!

Over the past 12 years, Owain has been a constant source of support, knowledge, and positivity for the team. His dedication and commitment have played a huge part in shaping the success of Platinum, and we’re so lucky to have him as both a colleague and a friend. 🙌🏻

Thank you for everything you do, here’s to many more successful years ahead!

Love,

Team Platinum
💙

#PlatinumRecruitment
#Anniversary
#Manchester

While the skies sparkle over Greater Manchester tonight, why not let your career do the same? 🎆

Check out our latest finance & business support job opportunities and contact the associated team member for full details on the role.

#PlatinumRecruitment
#BonfireNight
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs

Nov 5

Open

While the skies sparkle over Greater Manchester tonight, why not let your career do the same? 🎆

Check out our latest finance & business support job opportunities and contact the associated team member for full details on the role.

#PlatinumRecruitment
#BonfireNight
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs

✨10 Years at Platinum Recruitment✨

Happy anniversary @courtdelaneyx 🎉🍾, what an outstanding achievement this is. 👏🏻

Courtney joined Platinum as an apprentice back in 2015 and in 10 years has progressed to our most senior administration role, gaining an in-depth understanding of the business while becoming a key member of the day to day operation for Platinum.

We could not be more proud & appreciative of Courtney, her journey & the role she plays at Platinum as a colleague & friend. 🙌🏻

Congratulations & thank you. 🙏🏻

Love Team Platinum 💙

#PlatinumRecruitment
#Anniversary
#SeniorAdministrator
#ManchesterRecruitment
#Manchester

Nov 3

Open

✨10 Years at Platinum Recruitment✨

Happy anniversary @courtdelaneyx 🎉🍾, what an outstanding achievement this is. 👏🏻

Courtney joined Platinum as an apprentice back in 2015 and in 10 years has progressed to our most senior administration role, gaining an in-depth understanding of the business while becoming a key member of the day to day operation for Platinum.

We could not be more proud & appreciative of Courtney, her journey & the role she plays at Platinum as a colleague & friend. 🙌🏻

Congratulations & thank you. 🙏🏻

Love Team Platinum 💙

#PlatinumRecruitment
#Anniversary
#SeniorAdministrator
#ManchesterRecruitment
#Manchester

🎃 HAPPY HALLOWEEN EVERYONE 👻

Enjoy trick or treating, keep each other safe & eat lots of treats 🍬🍫.

#PlatinumRecruitment
#HappyHalloween
#Halloween2025
#Manchester

Oct 31

Open

🎃 HAPPY HALLOWEEN EVERYONE 👻

Enjoy trick or treating, keep each other safe & eat lots of treats 🍬🍫.

#PlatinumRecruitment
#HappyHalloween
#Halloween2025
#Manchester

Looking for a new finance or business support role?

Check out some of our latest jobs across Greater Manchester.

For more details please contact the team member associated with the role or call us for a confidential chat:
☎️ 0161 237 1828

#PlatinumRecruitment
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs
#GreaterManchester

Oct 30

Open

Looking for a new finance or business support role?

Check out some of our latest jobs across Greater Manchester.

For more details please contact the team member associated with the role or call us for a confidential chat:
☎️ 0161 237 1828

#PlatinumRecruitment
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs
#GreaterManchester

✨ Happy Anniversary Rebecca & Erin ✨

This week we celebrated another year with both Rebecca & Erin.
Rebecca is one of our directors who marks 12 years with the business & Erin is a senior consultant who marks 11. 👏🏻👏🏻

It’s astounding to have had you both with Platinum for this time and performing at the level you do.

Thank you for being superb employees, colleagues & friends of Platinum 💙

#PlatinumRecruitment
#ManchesterRecruiters
#Anniversary
#Manchester

Oct 17

Open

✨ Happy Anniversary Rebecca & Erin ✨

This week we celebrated another year with both Rebecca & Erin.
Rebecca is one of our directors who marks 12 years with the business & Erin is a senior consultant who marks 11. 👏🏻👏🏻

It’s astounding to have had you both with Platinum for this time and performing at the level you do.

Thank you for being superb employees, colleagues & friends of Platinum 💙

#PlatinumRecruitment
#ManchesterRecruiters
#Anniversary
#Manchester

🌟Star Candidate🌟

Part-Time Accountant based in Sale.

For full details please contact Amber Long:
📧 amber.long@platinumrecruits.co.uk

#PlatinumRecruitment
#StarCandidate
#FinanceJobs
#Accountant
#ManchesterJobs

Sep 23

Open

🌟Star Candidate🌟

Part-Time Accountant based in Sale.

For full details please contact Amber Long:
📧 amber.long@platinumrecruits.co.uk

#PlatinumRecruitment
#StarCandidate
#FinanceJobs
#Accountant
#ManchesterJobs

Happy birthday 🎈 to our director @duncan__hughes who is doing what he loves most, hiking in Snowdonia 🥾🏔️.

Wishing you a wonderful birthday Dunc & be safe in the mountains.

Love Team Platinum 💙

#PlatinumRecruitment
#HappyBirthday
#Hiking
#Snowdonia
#ManchesterRecruiter

Sep 16

Open

Happy birthday 🎈 to our director @duncan__hughes who is doing what he loves most, hiking in Snowdonia 🥾🏔️.

Wishing you a wonderful birthday Dunc & be safe in the mountains.

Love Team Platinum 💙

#PlatinumRecruitment
#HappyBirthday
#Hiking
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#ManchesterRecruiter

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