Customer Service Agent – progression guaranteed!


Location

Manchester


Salary

£22680 - £24000


Job Type

Permanent


Ref

EXPIRED

Customer Service Agent

Salary Banding: £21,420 – £22,680 basic + monthly bonuses

Yearly salary increases, and guaranteed progression after 3 months

Our message is simple. We don’t judge you based on your experience; we want to see personalities!

There’s no better place to start this journey, than in a company recognised as a leader in the industry. You only need to spend 5 minutes at our offices to see how many awards we’ve won, how happy our staff are, and how much we care for our customers.

We want to emphasise how much we look after our staff. In the last year alone we increased salaries due to the cost of living, we provided an annual bonus, we increased our holiday allowance, and we improved our rewards programme. We even allow colleagues to recognise each other every month for good customer service.

Once your out of training and have settled into your role you will be given a guaranteed opportunity to move into our senior team. Where can you find progression quicker than this? Less calls to take, less micromanagement, next stop team leading!

Your package includes:

  • Financial services experience in a global leading organisation
  • A salary increase for the first 2 years
  • Earn monthly bonuses between £100 – £200 for good customer service
  • Stat holiday, bank holidays off, and additional holidays awarded for years in service
  • Company social events, team building exercises, and nights out
  • Monthly raffles, weekly prizes given out, competitions across the business
  • We are not heavily targeted – we prefer more of a softer approach
  • Progression, upskilling, and moving up the ladder into management

We work across a range of diverse sectors giving you an insight into how everything works.

You’ll speak to customers about finances, complete income and expenditure forms, and set up direct debits/collect back on payments. We work for the customers, not against them, everything you do is to help them essentially become debt free.

The best part about this role is that your genuinely helping your customers to see the light at the end of the tunnel. There is nothing more stressful than having debts, so you’ll be giving them clear options to assist in becoming debt free in the future.

It doesn’t matter what your working background is, for us it’s about finding individuals who have empathy and understanding for vulnerable customers. Someone who will genuinely care, and take enjoyment from making a difference to lives.

Due to growth we now have the opportunity to onboard another 10 members of staff.

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1828

Service Sector, Retail, Customer Solutions, Financial Services, Debt Management, Collections, Contact Centre, Customer Service, Inbound, Outbound, Vulnerable Customers, Call Centre, Progression, Care Sector, Telephony, Progression, Financial Advisor

Your Contact Centre and Sales point of contact is:

Customer Service Agent

Salary Banding: £21,420 – £22,680 basic + monthly bonuses

Yearly salary increases, and guaranteed progression after 3 months

Our message is simple. We don’t judge you based on your experience; we want to see personalities!

There’s no better place to start this journey, than in a company recognised as a leader in the industry. You only need to spend 5 minutes at our offices to see how many awards we’ve won, how happy our staff are, and how much we care for our customers.

We want to emphasise how much we look after our staff. In the last year alone we increased salaries due to the cost of living, we provided an annual bonus, we increased our holiday allowance, and we improved our rewards programme. We even allow colleagues to recognise each other every month for good customer service.

Once your out of training and have settled into your role you will be given a guaranteed opportunity to move into our senior team. Where can you find progression quicker than this? Less calls to take, less micromanagement, next stop team leading!

Your package includes:

  • Financial services experience in a global leading organisation
  • A salary increase for the first 2 years
  • Earn monthly bonuses between £100 – £200 for good customer service
  • Stat holiday, bank holidays off, and additional holidays awarded for years in service
  • Company social events, team building exercises, and nights out
  • Monthly raffles, weekly prizes given out, competitions across the business
  • We are not heavily targeted – we prefer more of a softer approach
  • Progression, upskilling, and moving up the ladder into management

We work across a range of diverse sectors giving you an insight into how everything works.

You’ll speak to customers about finances, complete income and expenditure forms, and set up direct debits/collect back on payments. We work for the customers, not against them, everything you do is to help them essentially become debt free.

The best part about this role is that your genuinely helping your customers to see the light at the end of the tunnel. There is nothing more stressful than having debts, so you’ll be giving them clear options to assist in becoming debt free in the future.

It doesn’t matter what your working background is, for us it’s about finding individuals who have empathy and understanding for vulnerable customers. Someone who will genuinely care, and take enjoyment from making a difference to lives.

Due to growth we now have the opportunity to onboard another 10 members of staff.

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1828

Service Sector, Retail, Customer Solutions, Financial Services, Debt Management, Collections, Contact Centre, Customer Service, Inbound, Outbound, Vulnerable Customers, Call Centre, Progression, Care Sector, Telephony, Progression, Financial Advisor

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Good afternoon everyone ☀️

Here is this week’s jobs list & due to the level of clerical jobs currently available on the market we have featured a selection below, all of which are managed by our director Rebecca Ackerley. 

For full details & to be considered for a role please email Rebecca:
📧 rebecca@platinumrecruits.co.uk

#PlatinumRecruitment
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Happy birthday 🎈 & congratulations 🥂 to our director @bexackerley who celebrates her birthday & the marriage to her other half. 🎉

We are all so happy for you Bex & we wish you the happiest of birthdays celebrating with your husband 👩‍❤️‍👨.

Love Team Platinum 💙

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Happy birthday to @samanthalouise_roberts our Business Manager 🎈. 

We hope you have a wonderful day celebrating with your family Sam 🎉.

Love Team Platinum 💙

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Today we have welcomed Rory Phelan into the Platinum team who joins the business as a Senior Talent Partner specialising in senior finance appointments. 🤝
 
Congratulations Rory & welcome to Platinum Recruitment Group Ltd. 👏🏻
 

 
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Happy Birthday to our Senior Talent Partner Amber🎈

We hope you’ve enjoyed a long weekend of celebrations with your family & friends 🎉

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New jobs 🌟 

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