Customer Service Agent


Location

Manchester


Salary

£21420 - £22680


Job Type

Permanent


Ref

EXPIRED

Customer Service Agent

£21,420 basic plus monthly bonus

Manchester City Centre

Are you currently working within a customer service role whether that be hospitality, care, contact centres or retail knowing you’re ready for the next step, yet your employer doesn’t have the opportunities for you to grow?

Then why not join our organisation, with clear development routes and continuous upskilling. This isn’t just a job, it’s the chance for you to start building on your future and progressing into a position that will benefit your career, alongside your personal and professional goals.

Joining a talented, customer service team who are experts in what they do, this is a straight-forward and simple telephone-based role! You will work closely with customers who are seeking support and guidance to better their financial difficulties. You will play a vital part in exploring financial hardships by gathering prime information including completing affordability checks, income and expenditure forms to help achieve suitable outcomes and most importantly, help make life become less complicated.

The successful candidate will have –

  • Empathetic and confident personality
  • Natural caring nature and understanding approach
  • Comfortable working within a targeted environment
  • Clear telephone manner and strong communicational skills
  • Customer service experience desirable (not essential)
  • Ability to work well within a fast-paced organisation

You will receive a benefits package including –

  • Salary increases up to £22,680 after two years
  • Monthly bonus’ up to £210 per month
  • In depth training and ongoing support
  • Paid overtime opportunities when available
  • Team incentives and vouchers awarded weekly
  • Paid sickness scheme

There is never a “perfect time” to step out of your comfort zone, invest in your career and you will never look back! get in touch today to apply amber@platinumrecruits.co.uk

Your Contact Centre and Sales point of contact is:

Amber Weston - Platinum Recruitment

Amber Weston

Consultant - Contact Centre & Sales

Customer Service Agent

£21,420 basic plus monthly bonus

Manchester City Centre

Are you currently working within a customer service role whether that be hospitality, care, contact centres or retail knowing you’re ready for the next step, yet your employer doesn’t have the opportunities for you to grow?

Then why not join our organisation, with clear development routes and continuous upskilling. This isn’t just a job, it’s the chance for you to start building on your future and progressing into a position that will benefit your career, alongside your personal and professional goals.

Joining a talented, customer service team who are experts in what they do, this is a straight-forward and simple telephone-based role! You will work closely with customers who are seeking support and guidance to better their financial difficulties. You will play a vital part in exploring financial hardships by gathering prime information including completing affordability checks, income and expenditure forms to help achieve suitable outcomes and most importantly, help make life become less complicated.

The successful candidate will have –

  • Empathetic and confident personality
  • Natural caring nature and understanding approach
  • Comfortable working within a targeted environment
  • Clear telephone manner and strong communicational skills
  • Customer service experience desirable (not essential)
  • Ability to work well within a fast-paced organisation

You will receive a benefits package including –

  • Salary increases up to £22,680 after two years
  • Monthly bonus’ up to £210 per month
  • In depth training and ongoing support
  • Paid overtime opportunities when available
  • Team incentives and vouchers awarded weekly
  • Paid sickness scheme

There is never a “perfect time” to step out of your comfort zone, invest in your career and you will never look back! get in touch today to apply amber@platinumrecruits.co.uk

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