Customer Service Advisor

Location

Stockport

Salary

£21500 - £25000

Job Type

Permanent

Ref

EXPIRED

Customer Service Advisor

£21,500 – £25,000 basic plus monthly £200 bonus

Stockport – 5-10 minute walk from Stockport Town Centre and train station

Full time

If you have stumbled across this vacancy, I assume you may not be satisfied in your current role or perhaps you’re simply looking to see if there is a position that is more tailored to you, well I can promise you, there is and I have it on my desk right now!

This customer service role is unique to any other out there at the minute and let me tell you why:

1pm finishes every day Monday to Friday every other week

We are NOT targeted or KPI heavy, we prefer quality over quantity

Guaranteed monthly bonus up to £200 based on your performance

Salary increase to £22,680 in your second year with us

Huge internal progression opportunities from as early as 6 months in

Career development and learning with industry trained specialists

Monthly raffle to win Amazon and Selfridges vouchers, spa days, cocktail classes and much more.

The successful candidate will demonstrate an empathetic approach in supporting our customers by responding to their financial difficulties and hardships, offering suitable solutions whether that be arranging direct debits, building investigations, raising queries or perhaps just being that “friendly” ear on the other end of the line.

The office culture here is something that really makes this company stand out from the crowd, you can expect to be part of an energised team operating within a challenging yet competitive environment. With plenty of incentives on the go to keep the positive atmosphere up, you will also be rewarded with all things Selfridges and Amazon vouchers, cocktail classes, spa days, monthly bonus up to £200 plus much more.

With all employment backgrounds considered, if handling challenging conversations comes natural to you and you’re looking to further your talents within the customer service industry, we want to hear from you.

Applications are being welcomed by Amber Weston at Platinum Recruitment amber@platinumrecruits.co.uk

Your Contact Centre and Sales point of contact is:

Share this role

Customer Service Advisor

£21,500 – £25,000 basic plus monthly £200 bonus

Stockport – 5-10 minute walk from Stockport Town Centre and train station

Full time

This customer service role is unique to any other out there at the minute and let me tell you why:

1pm finishes every day Monday to Friday every other week

We are NOT targeted or KPI heavy, we prefer quality over quantity

Guaranteed monthly bonus up to £200 based on your performance

Salary increase to £22,680 in your second year with us

Huge internal progression opportunities from as early as 6 months in

Career development and learning with industry trained specialists

Monthly raffle to win Amazon and Selfridges vouchers, spa days, cocktail classes and much more.

Applications are being welcomed by Amber Weston at Platinum Recruitment amber@platinumrecruits.co.uk

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What Our Clients say

really good service and clear communication

Platinum provide a really good service and clear communication. The team really understand the roles and our requirements; and the candidates put forward are of a high calibre. We will definitely continue to use Platinum.

Sara Jardim
Talent Acquisition Specialist

they understood the calibre of individual we were looking for

We received a very thorough level of service from Platinum, they understood the calibre of individual we were looking for. They responded quickly through both email and phone and we would definitely use Platinum again.

Jane Anderson
HR Director

They got a great understanding of what I needed

I found Platinum through a google search and decided to use them due to ease, the fact they had candidates already in mind, and didn’t have an exclusivity clause so we weren’t limited. They got a great understanding of what I needed on the first call, provided candidates in a timely manner but it was clear they had been considered for the role and not just passed over for the sake of it. I would use Platinum again in the future.

Mimi Rostron
Head of Culture & Engagement

I would definitely use Platinum again…I already have!

Having used Platinum at my previous employer I continued the relationship for finance roles and now an EA role. The consultants are brilliant. They asked all the right questions and helped create the job description. I would definitely use Platinum again…I already have!

Dan Preston
Finance Director

The level of service is excellent

I have worked with Platinum Recruitment for over 4 years. The level of service is excellent. They are always willing to go the extra mile to understand the business and source the right candidates. I would always use Platinum for finance roles as the quality of CV’s provided is great. I appreciate that in today’s current market conditions it is not always easy to find candidates; and even when you find them they may have been made other offers but resilience is a key strength of the Platinum team.

Sue Hammond
Senior HR Manager

They provide a good level of customer service

We have used Platinum many times and will continue to do so. We first heard about them a couple of years ago when they contacted us about a role we were advertising online; and since then they have always found us the perfect fit for our business. They understand what we are looking for and the type of person which is very important to us. Platinum is a personable business and being able to have that good relationship with one person specifically is great. Sometimes you can be passed from pillar to post with some companies, but I have not experienced that with Platinum. They provide a good level of customer service which I believe is important.

Joshua Murphy
Managing Director

We would use Platinum again

I heard about Platinum Recruitment online and I couldn’t speak highly enough of the service provided. They recruited the role and provided candidates as requested both in terms of ability and personality. After an initial set back with a candidate pulling out due to circumstances changing (which was no fault of the consultant) they worked quickly to get another batch of candidates one of whom we employed. We would use Platinum again – the candidates put forward were in line with conversations and of a high standard.

Colin Royle
Group Financial Controller

The communication was brilliant

The service was amazing and I would use Platinum again without hesitation! I was contacted about the opportunity and they listened to what I was looking for and what I had to offer. They were very patient, polite and friendly. There was a good appreciation of the roles that would match my skills and experience. I was kept informed throughout the whole process and received useful advice prior to my interviews. The communication was brilliant.

Wendy
Candidate

very professional, helpful and efficient

Platinum Recruitment are very professional, helpful and efficient. The service is absolutely excellent, and the consultant I used is a star! They knew exactly what I wanted and which role would fit me. I was constantly given feedback and guided through the interview process. I would definitely use Platinum again and I highly recommend others to use Platinum too!

Huanni
Candidate

I couldn’t be happier with my experience with Platinum

I couldn’t be happier with my experience with Platinum, the business was so helpful from start to finish! I applied through indeed but I have also seen the Platinum Instagram. The consultant was professional, helpful and resilient when it came to helping me find a job. I received an exceptional service from Platinum, they made sure I understood the role and helped me prepare for the interview which really boosted my confidence. Overall, I am very happy with my experience and couldn’t fault anything about it. I’ve never applied for a job through a recruitment agency before but if I was looking again, I would use Platinum.

Claire
Candidate

I was supported ahead of both interviews

I have been aware of Platinum for some time as over the years whenever I either needed to research the market or simply wanted to see what’s out there Platinum always had visible adverts and good looking roles. I was contacted really quickly after I applied and was asked some good questions which really dug into what I wanted and what the companies wanted, so there was a focus on finding good matches. The job search felt pro-active throughout the process and kept things moving quickly and I was supported ahead of both interviews I had with as much information as they had to share at any given time (e.g. I kept getting updates as they found out more). I’ve always found a wide range of roles on the website, which also seems to be updated quickly with changes to available roles. I’m very pleased with the role I’ve found and the business was instrumental in putting me there!

Chloe
Candidate

I received a really personable service

I was contacted by Platinum about a role they were looking to fill. I had a brief one to one with one of the consultants where we talked through past experience and what I was looking for to progress. I was given great advice, this made me feel comfortable and confident which allowed me to perform well during the interviews. I received a really personable service and the ability to match my current skill set to a role which was attainable but still allowed me to build on my career was a key strength of the business. I would absolutely use Platinum again in the future!

Stuart
Candidate

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Keep connected

#RemembranceDay
#Manchester
#2025

Nov 11

Open

Happy Anniversary @owainvr 👏

What an incredible milestone - 12 years at Platinum Recruitment Group!

Over the past 12 years, Owain has been a constant source of support, knowledge, and positivity for the team. His dedication and commitment have played a huge part in shaping the success of Platinum, and we’re so lucky to have him as both a colleague and a friend. 🙌🏻

Thank you for everything you do, here’s to many more successful years ahead!

Love,

Team Platinum
💙

#PlatinumRecruitment
#Anniversary
#Manchester

Nov 7

Open

Happy Anniversary @owainvr 👏

What an incredible milestone - 12 years at Platinum Recruitment Group!

Over the past 12 years, Owain has been a constant source of support, knowledge, and positivity for the team. His dedication and commitment have played a huge part in shaping the success of Platinum, and we’re so lucky to have him as both a colleague and a friend. 🙌🏻

Thank you for everything you do, here’s to many more successful years ahead!

Love,

Team Platinum
💙

#PlatinumRecruitment
#Anniversary
#Manchester

While the skies sparkle over Greater Manchester tonight, why not let your career do the same? 🎆

Check out our latest finance & business support job opportunities and contact the associated team member for full details on the role.

#PlatinumRecruitment
#BonfireNight
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs

Nov 5

Open

While the skies sparkle over Greater Manchester tonight, why not let your career do the same? 🎆

Check out our latest finance & business support job opportunities and contact the associated team member for full details on the role.

#PlatinumRecruitment
#BonfireNight
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs

✨10 Years at Platinum Recruitment✨

Happy anniversary @courtdelaneyx 🎉🍾, what an outstanding achievement this is. 👏🏻

Courtney joined Platinum as an apprentice back in 2015 and in 10 years has progressed to our most senior administration role, gaining an in-depth understanding of the business while becoming a key member of the day to day operation for Platinum.

We could not be more proud & appreciative of Courtney, her journey & the role she plays at Platinum as a colleague & friend. 🙌🏻

Congratulations & thank you. 🙏🏻

Love Team Platinum 💙

#PlatinumRecruitment
#Anniversary
#SeniorAdministrator
#ManchesterRecruitment
#Manchester

Nov 3

Open

✨10 Years at Platinum Recruitment✨

Happy anniversary @courtdelaneyx 🎉🍾, what an outstanding achievement this is. 👏🏻

Courtney joined Platinum as an apprentice back in 2015 and in 10 years has progressed to our most senior administration role, gaining an in-depth understanding of the business while becoming a key member of the day to day operation for Platinum.

We could not be more proud & appreciative of Courtney, her journey & the role she plays at Platinum as a colleague & friend. 🙌🏻

Congratulations & thank you. 🙏🏻

Love Team Platinum 💙

#PlatinumRecruitment
#Anniversary
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🎃 HAPPY HALLOWEEN EVERYONE 👻

Enjoy trick or treating, keep each other safe & eat lots of treats 🍬🍫.

#PlatinumRecruitment
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Oct 31

Open

🎃 HAPPY HALLOWEEN EVERYONE 👻

Enjoy trick or treating, keep each other safe & eat lots of treats 🍬🍫.

#PlatinumRecruitment
#HappyHalloween
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Looking for a new finance or business support role?

Check out some of our latest jobs across Greater Manchester.

For more details please contact the team member associated with the role or call us for a confidential chat:
☎️ 0161 237 1828

#PlatinumRecruitment
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs
#GreaterManchester

Oct 30

Open

Looking for a new finance or business support role?

Check out some of our latest jobs across Greater Manchester.

For more details please contact the team member associated with the role or call us for a confidential chat:
☎️ 0161 237 1828

#PlatinumRecruitment
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs
#GreaterManchester

✨ Happy Anniversary Rebecca & Erin ✨

This week we celebrated another year with both Rebecca & Erin.
Rebecca is one of our directors who marks 12 years with the business & Erin is a senior consultant who marks 11. 👏🏻👏🏻

It’s astounding to have had you both with Platinum for this time and performing at the level you do.

Thank you for being superb employees, colleagues & friends of Platinum 💙

#PlatinumRecruitment
#ManchesterRecruiters
#Anniversary
#Manchester

Oct 17

Open

✨ Happy Anniversary Rebecca & Erin ✨

This week we celebrated another year with both Rebecca & Erin.
Rebecca is one of our directors who marks 12 years with the business & Erin is a senior consultant who marks 11. 👏🏻👏🏻

It’s astounding to have had you both with Platinum for this time and performing at the level you do.

Thank you for being superb employees, colleagues & friends of Platinum 💙

#PlatinumRecruitment
#ManchesterRecruiters
#Anniversary
#Manchester

🌟Star Candidate🌟

Part-Time Accountant based in Sale.

For full details please contact Amber Long:
📧 amber.long@platinumrecruits.co.uk

#PlatinumRecruitment
#StarCandidate
#FinanceJobs
#Accountant
#ManchesterJobs

Sep 23

Open

🌟Star Candidate🌟

Part-Time Accountant based in Sale.

For full details please contact Amber Long:
📧 amber.long@platinumrecruits.co.uk

#PlatinumRecruitment
#StarCandidate
#FinanceJobs
#Accountant
#ManchesterJobs

Happy birthday 🎈 to our director @duncan__hughes who is doing what he loves most, hiking in Snowdonia 🥾🏔️.

Wishing you a wonderful birthday Dunc & be safe in the mountains.

Love Team Platinum 💙

#PlatinumRecruitment
#HappyBirthday
#Hiking
#Snowdonia
#ManchesterRecruiter

Sep 16

Open

Happy birthday 🎈 to our director @duncan__hughes who is doing what he loves most, hiking in Snowdonia 🥾🏔️.

Wishing you a wonderful birthday Dunc & be safe in the mountains.

Love Team Platinum 💙

#PlatinumRecruitment
#HappyBirthday
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If you’re looking for a new job then check our latest job list featuring roles across Greater Manchester.

For more details on the jobs please contact the relevant consultant.

☎️ 0161 237 1828

#PlatinumRecruitment
#JobSearch
#ManchesterJobs
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Sep 10

Open

If you’re looking for a new job then check our latest job list featuring roles across Greater Manchester.

For more details on the jobs please contact the relevant consultant.

☎️ 0161 237 1828

#PlatinumRecruitment
#JobSearch
#ManchesterJobs
#FinanceJobs
#OfficeSupportJobs

Happy birthday 🎈 to Minnie, the Queen of Manchester 🐶👑.

Our Chief of Happiness has turned 11 🎉.
To celebrate we took a team walk across Tatton Park where she led the way down to the lake, through the woods and around the meadows👌🏻.

Thank you Minnie, we’re already looking forward to our next team walk.

Love Team Platinum
💙

#PlatinumRecruitment
#HappyBirthday
#OfficeDog
#ChiefOfHappiness

Sep 4

Open

Happy birthday 🎈 to Minnie, the Queen of Manchester 🐶👑.

Our Chief of Happiness has turned 11 🎉.
To celebrate we took a team walk across Tatton Park where she led the way down to the lake, through the woods and around the meadows👌🏻.

Thank you Minnie, we’re already looking forward to our next team walk.

Love Team Platinum
💙

#PlatinumRecruitment
#HappyBirthday
#OfficeDog
#ChiefOfHappiness

We are kick starting September with a 🌟STAR CANDIDATE🌟

Presented by Erin Wilde , this #OperationsManager is based in #Stockport & immediately available for hire.

See our graphic for more details and email Erin to arrange an interview:
📧 erin@platinumrecruits.co.uk

#PlatinumRecruitment
#StarCandidate
#StockportCandidate
#OperationsManager

Sep 2

Open

We are kick starting September with a 🌟STAR CANDIDATE🌟

Presented by Erin Wilde , this #OperationsManager is based in #Stockport & immediately available for hire.

See our graphic for more details and email Erin to arrange an interview:
📧 erin@platinumrecruits.co.uk

#PlatinumRecruitment
#StarCandidate
#StockportCandidate
#OperationsManager

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