Customer Service Advisor

Location

Stockport

Salary

£21420 - £25000

Job Type

Permanent

Ref

EXPIRED

Customer Service Advisor – Stockport

£21,420 – £25,000 per year (monthly bonuses up to £200)

Annual salary increase is a guarantee

8 positions available for September & 8 positions available for October.

Let me start by telling you why our customer service team love working for this business…

Our team love the fact this isn’t a call after call environment. You won’t be sat clock watching and taking back to back calls all day, every day. They love being treated like adults, without the pressure of working on targets. It feels like the sole focus is customers instead of stats.

Working for us has put their career on the map giving you an industry recognised accreditation.

80% of our new starters progress into our senior team within 3 months. That’s literally after training! It’s easily the quickest and best chance for you to progress in today’s market.

Many of our team have also moved into training and management roles. How good would that be for you to have experience in training/managing your very own team?

You’ll deal with max 30 calls on a busy day, and get the chance to assist with sending out letters, website enquiries, complaints processing, and assisting with direct debits.

For us its quality of your calls and customer service. If you look after our customers, we look after you.

We welcome a fun, engaging environment with weekly raffles and competitions, play soft darts, wheel of fortune, team challenges and take part in a league table. Release your competitive side in a relaxed work space.

What could be better?

Monthly bonuses up to £200

Weekly challenges to win wine, food, and amazon vouchers

Spa vouchers, cocktail classes, and dinners out for 2

Discounts at stores such as Boots, ASOS & your supermarket shop

Long standing service awards

Extra days holiday for length of service

Employee assistance programme with Bupa

Paid sickness scheme

We’ve moved away from diallers, taking on a more futuristic approach

Smart casual dress code, and dress down Fridays

Don’t worry about your working background we will provide you with all the training you need.

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1828

Your Contact Centre and Sales point of contact is:

Share this role

Customer Service Advisor – Stockport

£21,420 – £25,000 per year (monthly bonuses up to £200)

Annual salary increase is a guarantee

8 positions available for September & 8 positions available for October.

Let me start by telling you why our customer service team love working for this business…

Working for us has put their career on the map giving you an industry recognised accreditation.

80% of our new starters progress into our senior team within 3 months. That’s literally after training! It’s easily the quickest and best chance for you to progress in today’s market.

Many of our team have also moved into training and management roles. How good would that be for you to have experience in training/managing your very own team?

You’ll deal with max 30 calls on a busy day, and get the chance to assist with sending out letters, website enquiries, complaints processing, and assisting with direct debits.

For us its quality of your calls and customer service. If you look after our customers, we look after you.

What could be better?

Monthly bonuses up to £200

Weekly challenges to win wine, food, and amazon vouchers

Spa vouchers, cocktail classes, and dinners out for 2

Discounts at stores such as Boots, ASOS & your supermarket shop

Long standing service awards

Extra days holiday for length of service

Employee assistance programme with Bupa

Paid sickness scheme

We’ve moved away from diallers, taking on a more futuristic approach

Smart casual dress code, and dress down Fridays

Don’t worry about your working background we will provide you with all the training you need.

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1828

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What Our Clients say

really good service and clear communication

Platinum provide a really good service and clear communication. The team really understand the roles and our requirements; and the candidates put forward are of a high calibre. We will definitely continue to use Platinum.

Sara Jardim
Talent Acquisition Specialist

they understood the calibre of individual we were looking for

We received a very thorough level of service from Platinum, they understood the calibre of individual we were looking for. They responded quickly through both email and phone and we would definitely use Platinum again.

Jane Anderson
HR Director

They got a great understanding of what I needed

I found Platinum through a google search and decided to use them due to ease, the fact they had candidates already in mind, and didn’t have an exclusivity clause so we weren’t limited. They got a great understanding of what I needed on the first call, provided candidates in a timely manner but it was clear they had been considered for the role and not just passed over for the sake of it. I would use Platinum again in the future.

Mimi Rostron
Head of Culture & Engagement

I would definitely use Platinum again…I already have!

Having used Platinum at my previous employer I continued the relationship for finance roles and now an EA role. The consultants are brilliant. They asked all the right questions and helped create the job description. I would definitely use Platinum again…I already have!

Dan Preston
Finance Director

The level of service is excellent

I have worked with Platinum Recruitment for over 4 years. The level of service is excellent. They are always willing to go the extra mile to understand the business and source the right candidates. I would always use Platinum for finance roles as the quality of CV’s provided is great. I appreciate that in today’s current market conditions it is not always easy to find candidates; and even when you find them they may have been made other offers but resilience is a key strength of the Platinum team.

Sue Hammond
Senior HR Manager

They provide a good level of customer service

We have used Platinum many times and will continue to do so. We first heard about them a couple of years ago when they contacted us about a role we were advertising online; and since then they have always found us the perfect fit for our business. They understand what we are looking for and the type of person which is very important to us. Platinum is a personable business and being able to have that good relationship with one person specifically is great. Sometimes you can be passed from pillar to post with some companies, but I have not experienced that with Platinum. They provide a good level of customer service which I believe is important.

Joshua Murphy
Managing Director

We would use Platinum again

I heard about Platinum Recruitment online and I couldn’t speak highly enough of the service provided. They recruited the role and provided candidates as requested both in terms of ability and personality. After an initial set back with a candidate pulling out due to circumstances changing (which was no fault of the consultant) they worked quickly to get another batch of candidates one of whom we employed. We would use Platinum again – the candidates put forward were in line with conversations and of a high standard.

Colin Royle
Group Financial Controller

The communication was brilliant

The service was amazing and I would use Platinum again without hesitation! I was contacted about the opportunity and they listened to what I was looking for and what I had to offer. They were very patient, polite and friendly. There was a good appreciation of the roles that would match my skills and experience. I was kept informed throughout the whole process and received useful advice prior to my interviews. The communication was brilliant.

Wendy
Candidate

very professional, helpful and efficient

Platinum Recruitment are very professional, helpful and efficient. The service is absolutely excellent, and the consultant I used is a star! They knew exactly what I wanted and which role would fit me. I was constantly given feedback and guided through the interview process. I would definitely use Platinum again and I highly recommend others to use Platinum too!

Huanni
Candidate

I couldn’t be happier with my experience with Platinum

I couldn’t be happier with my experience with Platinum, the business was so helpful from start to finish! I applied through indeed but I have also seen the Platinum Instagram. The consultant was professional, helpful and resilient when it came to helping me find a job. I received an exceptional service from Platinum, they made sure I understood the role and helped me prepare for the interview which really boosted my confidence. Overall, I am very happy with my experience and couldn’t fault anything about it. I’ve never applied for a job through a recruitment agency before but if I was looking again, I would use Platinum.

Claire
Candidate

I was supported ahead of both interviews

I have been aware of Platinum for some time as over the years whenever I either needed to research the market or simply wanted to see what’s out there Platinum always had visible adverts and good looking roles. I was contacted really quickly after I applied and was asked some good questions which really dug into what I wanted and what the companies wanted, so there was a focus on finding good matches. The job search felt pro-active throughout the process and kept things moving quickly and I was supported ahead of both interviews I had with as much information as they had to share at any given time (e.g. I kept getting updates as they found out more). I’ve always found a wide range of roles on the website, which also seems to be updated quickly with changes to available roles. I’m very pleased with the role I’ve found and the business was instrumental in putting me there!

Chloe
Candidate

I received a really personable service

I was contacted by Platinum about a role they were looking to fill. I had a brief one to one with one of the consultants where we talked through past experience and what I was looking for to progress. I was given great advice, this made me feel comfortable and confident which allowed me to perform well during the interviews. I received a really personable service and the ability to match my current skill set to a role which was attainable but still allowed me to build on my career was a key strength of the business. I would absolutely use Platinum again in the future!

Stuart
Candidate

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Keep connected

🎉Happy anniversary to our amazing Business Manager, @samanthalouise_roberts , who has been part of Platinum Recruitment Group Ltd for an incredible 16 years! 👏🏻

From being our very first employee to continuing to play such a vital role today, your dedication and loyalty is amazing.

Thank you Sam, for everything you’ve done and continue to do. 🙌

Love, Team Platinum 💙

#PlatinumRecruitment
#Anniversary
#BusinessManager
#ManchesterRecruiters
#ManchesterRecruitment

Nov 17

Open

🎉 Celebrating 10 Incredible Years of Courtney Delaney at Platinum!

Earlier this month, we marked a huge milestone - @courtdelaneyx ‘s 10 year anniversary with Platinum Recruitment! From starting as an Apprentice to becoming our Senior Administrator, her journey is truly inspiring.

✨ Read all about her growth and success in our latest blog [LINKED IN STORY]

If you’re in the same position Courtney was 10 years ago, knowing your current situation isn’t right for you, get in touch with our recruitment team today to explore new exciting opportunities!

📧 enquiries@platinumrecruits.co.uk
☎️ 0161 237 1828

#PlatinumRecruitment
#SeniorAdministrator
#ManchesterRecruiters
#Apprentice
#10Years

Nov 14

Open

🎉 Celebrating 10 Incredible Years of Courtney Delaney at Platinum!

Earlier this month, we marked a huge milestone - @courtdelaneyx ‘s 10 year anniversary with Platinum Recruitment! From starting as an Apprentice to becoming our Senior Administrator, her journey is truly inspiring.

✨ Read all about her growth and success in our latest blog [LINKED IN STORY]

If you’re in the same position Courtney was 10 years ago, knowing your current situation isn’t right for you, get in touch with our recruitment team today to explore new exciting opportunities!

📧 enquiries@platinumrecruits.co.uk
☎️ 0161 237 1828

#PlatinumRecruitment
#SeniorAdministrator
#ManchesterRecruiters
#Apprentice
#10Years

#RemembranceDay
#Manchester
#2025

Nov 11

Open

Happy Anniversary @owainvr 👏

What an incredible milestone - 12 years at Platinum Recruitment Group!

Over the past 12 years, Owain has been a constant source of support, knowledge, and positivity for the team. His dedication and commitment have played a huge part in shaping the success of Platinum, and we’re so lucky to have him as both a colleague and a friend. 🙌🏻

Thank you for everything you do, here’s to many more successful years ahead!

Love,

Team Platinum
💙

#PlatinumRecruitment
#Anniversary
#Manchester

Nov 7

Open

Happy Anniversary @owainvr 👏

What an incredible milestone - 12 years at Platinum Recruitment Group!

Over the past 12 years, Owain has been a constant source of support, knowledge, and positivity for the team. His dedication and commitment have played a huge part in shaping the success of Platinum, and we’re so lucky to have him as both a colleague and a friend. 🙌🏻

Thank you for everything you do, here’s to many more successful years ahead!

Love,

Team Platinum
💙

#PlatinumRecruitment
#Anniversary
#Manchester

While the skies sparkle over Greater Manchester tonight, why not let your career do the same? 🎆

Check out our latest finance & business support job opportunities and contact the associated team member for full details on the role.

#PlatinumRecruitment
#BonfireNight
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs

Nov 5

Open

While the skies sparkle over Greater Manchester tonight, why not let your career do the same? 🎆

Check out our latest finance & business support job opportunities and contact the associated team member for full details on the role.

#PlatinumRecruitment
#BonfireNight
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs

✨10 Years at Platinum Recruitment✨

Happy anniversary @courtdelaneyx 🎉🍾, what an outstanding achievement this is. 👏🏻

Courtney joined Platinum as an apprentice back in 2015 and in 10 years has progressed to our most senior administration role, gaining an in-depth understanding of the business while becoming a key member of the day to day operation for Platinum.

We could not be more proud & appreciative of Courtney, her journey & the role she plays at Platinum as a colleague & friend. 🙌🏻

Congratulations & thank you. 🙏🏻

Love Team Platinum 💙

#PlatinumRecruitment
#Anniversary
#SeniorAdministrator
#ManchesterRecruitment
#Manchester

Nov 3

Open

✨10 Years at Platinum Recruitment✨

Happy anniversary @courtdelaneyx 🎉🍾, what an outstanding achievement this is. 👏🏻

Courtney joined Platinum as an apprentice back in 2015 and in 10 years has progressed to our most senior administration role, gaining an in-depth understanding of the business while becoming a key member of the day to day operation for Platinum.

We could not be more proud & appreciative of Courtney, her journey & the role she plays at Platinum as a colleague & friend. 🙌🏻

Congratulations & thank you. 🙏🏻

Love Team Platinum 💙

#PlatinumRecruitment
#Anniversary
#SeniorAdministrator
#ManchesterRecruitment
#Manchester

🎃 HAPPY HALLOWEEN EVERYONE 👻

Enjoy trick or treating, keep each other safe & eat lots of treats 🍬🍫.

#PlatinumRecruitment
#HappyHalloween
#Halloween2025
#Manchester

Oct 31

Open

🎃 HAPPY HALLOWEEN EVERYONE 👻

Enjoy trick or treating, keep each other safe & eat lots of treats 🍬🍫.

#PlatinumRecruitment
#HappyHalloween
#Halloween2025
#Manchester

Looking for a new finance or business support role?

Check out some of our latest jobs across Greater Manchester.

For more details please contact the team member associated with the role or call us for a confidential chat:
☎️ 0161 237 1828

#PlatinumRecruitment
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs
#GreaterManchester

Oct 30

Open

Looking for a new finance or business support role?

Check out some of our latest jobs across Greater Manchester.

For more details please contact the team member associated with the role or call us for a confidential chat:
☎️ 0161 237 1828

#PlatinumRecruitment
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs
#GreaterManchester

✨ Happy Anniversary Rebecca & Erin ✨

This week we celebrated another year with both Rebecca & Erin.
Rebecca is one of our directors who marks 12 years with the business & Erin is a senior consultant who marks 11. 👏🏻👏🏻

It’s astounding to have had you both with Platinum for this time and performing at the level you do.

Thank you for being superb employees, colleagues & friends of Platinum 💙

#PlatinumRecruitment
#ManchesterRecruiters
#Anniversary
#Manchester

Oct 17

Open

✨ Happy Anniversary Rebecca & Erin ✨

This week we celebrated another year with both Rebecca & Erin.
Rebecca is one of our directors who marks 12 years with the business & Erin is a senior consultant who marks 11. 👏🏻👏🏻

It’s astounding to have had you both with Platinum for this time and performing at the level you do.

Thank you for being superb employees, colleagues & friends of Platinum 💙

#PlatinumRecruitment
#ManchesterRecruiters
#Anniversary
#Manchester

🌟Star Candidate🌟

Part-Time Accountant based in Sale.

For full details please contact Amber Long:
📧 amber.long@platinumrecruits.co.uk

#PlatinumRecruitment
#StarCandidate
#FinanceJobs
#Accountant
#ManchesterJobs

Sep 23

Open

🌟Star Candidate🌟

Part-Time Accountant based in Sale.

For full details please contact Amber Long:
📧 amber.long@platinumrecruits.co.uk

#PlatinumRecruitment
#StarCandidate
#FinanceJobs
#Accountant
#ManchesterJobs

Happy birthday 🎈 to our director @duncan__hughes who is doing what he loves most, hiking in Snowdonia 🥾🏔️.

Wishing you a wonderful birthday Dunc & be safe in the mountains.

Love Team Platinum 💙

#PlatinumRecruitment
#HappyBirthday
#Hiking
#Snowdonia
#ManchesterRecruiter

Sep 16

Open

Happy birthday 🎈 to our director @duncan__hughes who is doing what he loves most, hiking in Snowdonia 🥾🏔️.

Wishing you a wonderful birthday Dunc & be safe in the mountains.

Love Team Platinum 💙

#PlatinumRecruitment
#HappyBirthday
#Hiking
#Snowdonia
#ManchesterRecruiter

If you’re looking for a new job then check our latest job list featuring roles across Greater Manchester.

For more details on the jobs please contact the relevant consultant.

☎️ 0161 237 1828

#PlatinumRecruitment
#JobSearch
#ManchesterJobs
#FinanceJobs
#OfficeSupportJobs

Sep 10

Open

If you’re looking for a new job then check our latest job list featuring roles across Greater Manchester.

For more details on the jobs please contact the relevant consultant.

☎️ 0161 237 1828

#PlatinumRecruitment
#JobSearch
#ManchesterJobs
#FinanceJobs
#OfficeSupportJobs

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Platinum. Recruitment at its best.

Platinum Manchester

Orega, The Tootal Buildings, Broadhurst House, 56 Oxford Street, Manchester, M1 6EU

Platinum Hale

12 Bath Street, Hale, WA14 2EJ

0161 237 1828

enquiries@platinumrecruits.co.uk

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