Customer Service Advisor

Location

Stockport

Salary

£21420 - £25000

Job Type

Permanent

Ref

EXPIRED

Customer Service Advisor – Stockport

£21,420 – £25,000 per year (monthly bonuses up to £200)

Annual salary increase is a guarantee

8 positions available for September & 8 positions available for October.

Let me start by telling you why our customer service team love working for this business…

Our team love the fact this isn’t a call after call environment. You won’t be sat clock watching and taking back to back calls all day, every day. They love being treated like adults, without the pressure of working on targets. It feels like the sole focus is customers instead of stats.

Working for us has put their career on the map giving you an industry recognised accreditation.

80% of our new starters progress into our senior team within 3 months. That’s literally after training! It’s easily the quickest and best chance for you to progress in today’s market.

Many of our team have also moved into training and management roles. How good would that be for you to have experience in training/managing your very own team?

You’ll deal with max 30 calls on a busy day, and get the chance to assist with sending out letters, website enquiries, complaints processing, and assisting with direct debits.

For us its quality of your calls and customer service. If you look after our customers, we look after you.

We welcome a fun, engaging environment with weekly raffles and competitions, play soft darts, wheel of fortune, team challenges and take part in a league table. Release your competitive side in a relaxed work space.

What could be better?

Monthly bonuses up to £200

Weekly challenges to win wine, food, and amazon vouchers

Spa vouchers, cocktail classes, and dinners out for 2

Discounts at stores such as Boots, ASOS & your supermarket shop

Long standing service awards

Extra days holiday for length of service

Employee assistance programme with Bupa

Paid sickness scheme

We’ve moved away from diallers, taking on a more futuristic approach

Smart casual dress code, and dress down Fridays

Don’t worry about your working background we will provide you with all the training you need.

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1828

Your Contact Centre and Sales point of contact is:

Share this role

Customer Service Advisor – Stockport

£21,420 – £25,000 per year (monthly bonuses up to £200)

Annual salary increase is a guarantee

8 positions available for September & 8 positions available for October.

Let me start by telling you why our customer service team love working for this business…

Working for us has put their career on the map giving you an industry recognised accreditation.

80% of our new starters progress into our senior team within 3 months. That’s literally after training! It’s easily the quickest and best chance for you to progress in today’s market.

Many of our team have also moved into training and management roles. How good would that be for you to have experience in training/managing your very own team?

You’ll deal with max 30 calls on a busy day, and get the chance to assist with sending out letters, website enquiries, complaints processing, and assisting with direct debits.

For us its quality of your calls and customer service. If you look after our customers, we look after you.

What could be better?

Monthly bonuses up to £200

Weekly challenges to win wine, food, and amazon vouchers

Spa vouchers, cocktail classes, and dinners out for 2

Discounts at stores such as Boots, ASOS & your supermarket shop

Long standing service awards

Extra days holiday for length of service

Employee assistance programme with Bupa

Paid sickness scheme

We’ve moved away from diallers, taking on a more futuristic approach

Smart casual dress code, and dress down Fridays

Don’t worry about your working background we will provide you with all the training you need.

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1828

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What Our Clients say

really good service and clear communication

Platinum provide a really good service and clear communication. The team really understand the roles and our requirements; and the candidates put forward are of a high calibre. We will definitely continue to use Platinum.

Sara Jardim
Talent Acquisition Specialist

they understood the calibre of individual we were looking for

We received a very thorough level of service from Platinum, they understood the calibre of individual we were looking for. They responded quickly through both email and phone and we would definitely use Platinum again.

Jane Anderson
HR Director

They got a great understanding of what I needed

I found Platinum through a google search and decided to use them due to ease, the fact they had candidates already in mind, and didn’t have an exclusivity clause so we weren’t limited. They got a great understanding of what I needed on the first call, provided candidates in a timely manner but it was clear they had been considered for the role and not just passed over for the sake of it. I would use Platinum again in the future.

Mimi Rostron
Head of Culture & Engagement

I would definitely use Platinum again…I already have!

Having used Platinum at my previous employer I continued the relationship for finance roles and now an EA role. The consultants are brilliant. They asked all the right questions and helped create the job description. I would definitely use Platinum again…I already have!

Dan Preston
Finance Director

The level of service is excellent

I have worked with Platinum Recruitment for over 4 years. The level of service is excellent. They are always willing to go the extra mile to understand the business and source the right candidates. I would always use Platinum for finance roles as the quality of CV’s provided is great. I appreciate that in today’s current market conditions it is not always easy to find candidates; and even when you find them they may have been made other offers but resilience is a key strength of the Platinum team.

Sue Hammond
Senior HR Manager

They provide a good level of customer service

We have used Platinum many times and will continue to do so. We first heard about them a couple of years ago when they contacted us about a role we were advertising online; and since then they have always found us the perfect fit for our business. They understand what we are looking for and the type of person which is very important to us. Platinum is a personable business and being able to have that good relationship with one person specifically is great. Sometimes you can be passed from pillar to post with some companies, but I have not experienced that with Platinum. They provide a good level of customer service which I believe is important.

Joshua Murphy
Managing Director

We would use Platinum again

I heard about Platinum Recruitment online and I couldn’t speak highly enough of the service provided. They recruited the role and provided candidates as requested both in terms of ability and personality. After an initial set back with a candidate pulling out due to circumstances changing (which was no fault of the consultant) they worked quickly to get another batch of candidates one of whom we employed. We would use Platinum again – the candidates put forward were in line with conversations and of a high standard.

Colin Royle
Group Financial Controller

The communication was brilliant

The service was amazing and I would use Platinum again without hesitation! I was contacted about the opportunity and they listened to what I was looking for and what I had to offer. They were very patient, polite and friendly. There was a good appreciation of the roles that would match my skills and experience. I was kept informed throughout the whole process and received useful advice prior to my interviews. The communication was brilliant.

Wendy
Candidate

very professional, helpful and efficient

Platinum Recruitment are very professional, helpful and efficient. The service is absolutely excellent, and the consultant I used is a star! They knew exactly what I wanted and which role would fit me. I was constantly given feedback and guided through the interview process. I would definitely use Platinum again and I highly recommend others to use Platinum too!

Huanni
Candidate

I couldn’t be happier with my experience with Platinum

I couldn’t be happier with my experience with Platinum, the business was so helpful from start to finish! I applied through indeed but I have also seen the Platinum Instagram. The consultant was professional, helpful and resilient when it came to helping me find a job. I received an exceptional service from Platinum, they made sure I understood the role and helped me prepare for the interview which really boosted my confidence. Overall, I am very happy with my experience and couldn’t fault anything about it. I’ve never applied for a job through a recruitment agency before but if I was looking again, I would use Platinum.

Claire
Candidate

I was supported ahead of both interviews

I have been aware of Platinum for some time as over the years whenever I either needed to research the market or simply wanted to see what’s out there Platinum always had visible adverts and good looking roles. I was contacted really quickly after I applied and was asked some good questions which really dug into what I wanted and what the companies wanted, so there was a focus on finding good matches. The job search felt pro-active throughout the process and kept things moving quickly and I was supported ahead of both interviews I had with as much information as they had to share at any given time (e.g. I kept getting updates as they found out more). I’ve always found a wide range of roles on the website, which also seems to be updated quickly with changes to available roles. I’m very pleased with the role I’ve found and the business was instrumental in putting me there!

Chloe
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I received a really personable service

I was contacted by Platinum about a role they were looking to fill. I had a brief one to one with one of the consultants where we talked through past experience and what I was looking for to progress. I was given great advice, this made me feel comfortable and confident which allowed me to perform well during the interviews. I received a really personable service and the ability to match my current skill set to a role which was attainable but still allowed me to build on my career was a key strength of the business. I would absolutely use Platinum again in the future!

Stuart
Candidate

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Keep connected

Our latest blog has just been published & this month we have asked some our most experienced team members to share their top CV tips.

Click the link in our bio to read!

#PlatinumRecruitment
#ManchesterRecruitment
#CVTips

Mar 20

Open

Our latest blog has just been published & this month we have asked some our most experienced team members to share their top CV tips.

Click the link in our bio to read!

#PlatinumRecruitment
#ManchesterRecruitment
#CVTips

Any candidates looking for a new admin role, get in touch with Erin!

📧 erin@platinumrecruits.co.uk
☎️ 0161 237 1828

#PlatinumRecruitment
#ManchesterJobs
#AdminAndBusinessSupport
#ManchesterRecruiters

Mar 14

Open

Any candidates looking for a new admin role, get in touch with Erin!

📧 erin@platinumrecruits.co.uk
☎️ 0161 237 1828

#PlatinumRecruitment
#ManchesterJobs
#AdminAndBusinessSupport
#ManchesterRecruiters

Happy Birthday to our Director Cameron 🎈

We hope you have a superb day celebrating with your family 🎉

Love Team Platinum 💙

#PlatinumRecruitment
#HappyBirthday
#ManchesterRecruiters

Mar 7

Open

Happy Birthday to our Director Cameron 🎈

We hope you have a superb day celebrating with your family 🎉

Love Team Platinum 💙

#PlatinumRecruitment
#HappyBirthday
#ManchesterRecruiters

Some outstanding client feedback for @erinwildey highlighting her understanding of recruitment in the admin & business support market.

For support in recruiting into your team contact Erin:
📧 erin@platinumrecruits.c.uk

#PlatinumRecruitment
#ManchesterRecruitment
#AdminRecruitment
#BusinessSupportRecruitment

Mar 4

Open

Some outstanding client feedback for @erinwildey highlighting her understanding of recruitment in the admin & business support market.

For support in recruiting into your team contact Erin:
📧 erin@platinumrecruits.c.uk

#PlatinumRecruitment
#ManchesterRecruitment
#AdminRecruitment
#BusinessSupportRecruitment

Happy Birthday to Owain, who is celebrating his first birthday as a father 🎈🎉🥳

Wishing you a very special birthday, we hope you have a lovely time celebrating with your family on your day off.

Love Team Platinum
💙

#PlatinumRecruitment
#HappyBirthday
#TeamPlatinum

Feb 26

Open

Happy Birthday to Owain, who is celebrating his first birthday as a father 🎈🎉🥳

Wishing you a very special birthday, we hope you have a lovely time celebrating with your family on your day off.

Love Team Platinum
💙

#PlatinumRecruitment
#HappyBirthday
#TeamPlatinum

4 Step Recruitment Cycle provided by Platinum Recruitment & showcased by Rebecca Ackerley

☎️ 0161 237 1828
📧 rebecca@platinumrecruits.co.uk

#PlatinumRecruitment
#Manchesterjobs
#Financerecruitment

Feb 25

Open

4 Step Recruitment Cycle provided by Platinum Recruitment & showcased by Rebecca Ackerley

☎️ 0161 237 1828
📧 rebecca@platinumrecruits.co.uk

#PlatinumRecruitment
#Manchesterjobs
#Financerecruitment

Congratulations to Amber who celebrates 2 years with Platinum 🍾🎉.

Amber has quickly become a proficient recruiter within the senior finance market & we are proud to have her as part of Team Platinum.

Thank you for your hard work & dedication Amber, congratulations once again. 👏🏻

Love Team Platinum 💙

#PlatinumRecruitment
#Anniversary
#TeamPlatinum
#SeniorFinanceRecruitment

Feb 20

Open

Congratulations to Amber who celebrates 2 years with Platinum 🍾🎉.

Amber has quickly become a proficient recruiter within the senior finance market & we are proud to have her as part of Team Platinum.

Thank you for your hard work & dedication Amber, congratulations once again. 👏🏻

Love Team Platinum 💙

#PlatinumRecruitment
#Anniversary
#TeamPlatinum
#SeniorFinanceRecruitment

Here are some of our latest jobs across Greater Manchester.
For full details please contact the consultant associated with the role.

If you’d like to speak to a member of our team call our HQ:
☎️ 0161 237 1828

#PlatinumRecruitment
#ManchesterJobs
#ManchesterRecruitment

Feb 19

Open

Here are some of our latest jobs across Greater Manchester.
For full details please contact the consultant associated with the role.

If you’d like to speak to a member of our team call our HQ:
☎️ 0161 237 1828

#PlatinumRecruitment
#ManchesterJobs
#ManchesterRecruitment

🍕 Ramona Fridays 🍕

After a successful & busy January, the team headed to @ramonamcr for some Detroit pizza & frozen margaritas!

Any suggestions on where to try next?

#Platinumrecruitment
#Teamplatinum
#manchesterrecruiters
#manchester

Feb 11

Open

🍕 Ramona Fridays 🍕

After a successful & busy January, the team headed to @ramonamcr for some Detroit pizza & frozen margaritas!

Any suggestions on where to try next?

#Platinumrecruitment
#Teamplatinum
#manchesterrecruiters
#manchester

Happy anniversary 🎉 to @annie_dean our Operations Administrator who marks 3 years with Platinum Recruitment Group Ltd.

The support you provide for the team is essential for the success of the business 🙌🏻. Long may this continue.

Congratulations & thank you Ann. 👏🏻

Love team Platinum 💙

#PlatinumRecruitment
#Anniversary
#ManchesterRecruitment

Feb 7

Open

Happy anniversary 🎉 to @annie_dean our Operations Administrator who marks 3 years with Platinum Recruitment Group Ltd.

The support you provide for the team is essential for the success of the business 🙌🏻. Long may this continue.

Congratulations & thank you Ann. 👏🏻

Love team Platinum 💙

#PlatinumRecruitment
#Anniversary
#ManchesterRecruitment

Some outstanding candidate feedback for our accountancy & finance specialist recruitment consultant Amber Long 👏🏻

If you’re looking support in your job search or in recruiting into your finance team then contact Amber:

📧 amber.long@platinumrecruits.co.uk
☎️ 0161 237 1828

#PlatinumRecruitment
#AccountancyAndFinance
#FinanceRecruitment
#CandidateFeedback

Feb 5

Open

Some outstanding candidate feedback for our accountancy & finance specialist recruitment consultant Amber Long 👏🏻

If you’re looking support in your job search or in recruiting into your finance team then contact Amber:

📧 amber.long@platinumrecruits.co.uk
☎️ 0161 237 1828

#PlatinumRecruitment
#AccountancyAndFinance
#FinanceRecruitment
#CandidateFeedback

It’s World Cancer Day 2025 & a perfect chance to raise more awareness about the disease.

The new theme is #UnitedByUnique which places people at the centre of care & their stories at the heart of the conversation.

If you’re from Manchester then unite with Business Beats Cancer Manchester & help us raise money to support Cancer Research UK (CRUK) by attending the Gala Dinner in March or simply donate through the Just Giving page (linked on story)

Spread the word, share your story, support Business Beats Cancer Manchester & donate to Cancer Research UK (CRUK).

#MakeADifference
#WeMeanBusiness
#WorldCancerDay
#PlatinumRecruitment

Feb 4

Open

It’s World Cancer Day 2025 & a perfect chance to raise more awareness about the disease.

The new theme is #UnitedByUnique which places people at the centre of care & their stories at the heart of the conversation.

If you’re from Manchester then unite with Business Beats Cancer Manchester & help us raise money to support Cancer Research UK (CRUK) by attending the Gala Dinner in March or simply donate through the Just Giving page (linked on story)

Spread the word, share your story, support Business Beats Cancer Manchester & donate to Cancer Research UK (CRUK).

#MakeADifference
#WeMeanBusiness
#WorldCancerDay
#PlatinumRecruitment

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