Contact Centre Team Leader
£29000 - £35000
Contact Centre Team Leader X3
£27,000 – £29,000 basic + monthly bonuses = £42,000 per year
We have a brand new opening for an experienced team leader, or senior looking to step up…
This is the chance for you to be a leader of what is already a hugely successful team.
Last month alone this team achieved a personal best, so what could be better than being a leader of staff guaranteed to earn you bonuses based on performance as soon as you join us?
Your sole focus is to look after the team:
- Completing 1-2-1’s with each team member
- Completing regular team meetings
- Dealing with escalations from customers if it goes to manager level
- Spot checking customer calls to ensure the team are putting them on the correct plans
- Managing the dialler and calls for the team
- Setting realistic targets
- Incentivise the team, issuing out prizes, and getting involved with wall of fame every month
We want someone who is driven by numbers, targets and team performance.
Our working environment is truly brilliant. Every staff member speaks highly of how enjoyable the role is, especially as our sole focus is to help customers – what could be more important.
Even our divisional managers started out at Team Leader level, so there is no ceiling on what you can actually achieve in our business…
- 4 day working week available
- Earn an additional £1,100 per month in bonuses
- Free breakfast in our on-site restaurant every morning
- You do not need to work any weekends
- Freebies given out on the floors regularly for all staff members
- Access to Perkbox discounts for retail stores and restaurants
- Early finish Fridays
- Subsidised lunches for just £2 per day!
We have 3 team leader positions available, two in our sales function, and one in our customer service function. All we require is experience in a contact centre leader or senior capacity. The rest we will provide you with.
Please apply today: Zandra@platinumrecruits.co.uk / 0161 237 1828