Contact Centre Representative
Location
Stockport
Salary
Β£21500 - Β£25000
Job Type
Permanent
Ref
EXPIRED
Customer Service Agent
Β£21,420 – Β£25,000 + monthly bonuses
Stockport – easy access via car & public transport
Are you someone who has the nature ability to care for others?
Do you put others before yourself, find your loved ones turn to you in a time of need, or have an incredible ability to give good advice and guidance?
Why not put your caring personality to the test in a role that will allow you to make a difference to your customers lives each and every day. We do not limit what you can achieve with us, the job satisfaction and rewards are endless.
There is no better feeling than logging off every day with customers genuinely grateful for the advice and guidance you’ve provided, putting a simple solution into place can make a massive difference.
The financial services market will allow you to do that, supporting customers who have found themselves in financial difficulty and want assistance on getting back on track. Set up direct debits, explain specific plans, and send out letters to customers. The role itself is easy.
Good customer service will give you this in return:
- After training, you’ll immediately become a senior advisor. That’s after only 12 weeks!
- We will fully fund for you to receive a customer service accredited qualification.
- A salary increase after your first and second year – how incredible is that!
- Join our management programs and learn what it takes to manage others.
- We will give you an additional Β£200 per month for good customer service.
- 2 weeks out of 4 in the month you’ll finish as early as 1PM during the week.
- We don’t want to add extra stress, therefore we’ve made the decision not to set targets.
- We like to have a fun, relaxed environment with weekly raffles, prizes and competitions.
- Take your time on your calls, and get to know your customers.
Empathy, compassion and understanding is the aim in this role.
That’s exactly why your working background doesn’t matter – any role has customer service involved, so your time with us could be the foot through the door your looking for!
Zandra Carter
0161 237 1828
Your Contact Centre and Sales point of contact is:
