Customer Payment Specialist
Location
Manchester
Salary
Β£23000 - Β£28000
Job Type
Permanent
Ref
EXPIRED
Customer Payment Specialist
Β£23,000 – Β£28,000 basic dependent on experience
Manchester City Centre, full time
Are you currently working within a customer collections role simply looking for that next step into a company that will open many doors and unlock senior opportunities within your first 12 months? This may be the golden ticket you’re waiting for…
This company will offer clear development routes and continuous upskilling. This isn’t just a job, it’s the chance for you to start building on your future and progressing into a position that will benefit your career, alongside personal and professional goals.
Joining a talented and thriving IVA collections team who are experts in what they do, you will work closely with customers who are seeking support and guidance to better their financial difficulties. You will play a vital part in exploring financial hardships with vulnerable customers by gathering prime information including completing affordability checks, income and expenditure forms to achieve suitable outcomes with the focus to reduce stress, worries and most importantly, help make life become less complicated.
The successful candidate will have –
- Empathetic and confident personality
- Contact centre experience within collections or the financial sector
- Natural caring nature and understanding approach
- Comfortable working within a targeted environment
- Clear telephone manner and strong communicational skills
- Ability to work well within a fast-paced organisation
You will receive a benefits package including –
- Competitive salary within the current market Β£23,000 – Β£28,000
- Paid overtime opportunities when available
- Team incentives and vouchers awarded weekly
- Subsidised on-site cafe including free healthy breakfast.
- Career development and progression opportunities depending on performance.
For more information on the above role, please contact amber@platinumrecruits.co.uk or apply today to start your application.
Your Contact Centre and Sales point of contact is:
