Contact Centre Team Leader

Location

Manchester

Salary

Β£29000 - Β£35000

Job Type

Permanent

Ref

EXPIRED

Contact Centre Team Leader X3

Β£27,000 – Β£29,000 basic + monthly bonuses = Β£42,000 per year

We have a brand new opening for an experienced team leader, or senior looking to step up…

This is the chance for you to be a leader of what is already a hugely successful team.

Last month alone this team achieved a personal best, so what could be better than being a leader of staff guaranteed to earn you bonuses based on performance as soon as you join us?

Your sole focus is to look after the team:

  • Completing 1-2-1’s with each team member

  • Completing regular team meetings

  • Dealing with escalations from customers if it goes to manager level

  • Spot checking customer calls to ensure the team are putting them on the correct plans

  • Managing the dialler and calls for the team

  • Setting realistic targets

  • Incentivise the team, issuing out prizes, and getting involved with wall of fame every month

We want someone who is driven by numbers, targets and team performance.

Our working environment is truly brilliant. Every staff member speaks highly of how enjoyable the role is, especially as our sole focus is to help customers – what could be more important.

Even our divisional managers started out at Team Leader level, so there is no ceiling on what you can actually achieve in our business…

  • 4 day working week available

  • Earn an additional Β£1,100 per month in bonuses

  • Free breakfast in our on-site restaurant every morning

  • You do not need to work any weekends

  • Freebies given out on the floors regularly for all staff members

  • Access to Perkbox discounts for retail stores and restaurants

  • Early finish Fridays

  • Subsidised lunches for just Β£2 per day!

We have 3 team leader positions available, two in our sales function, and one in our customer service function. All we require is experience in a contact centre leader or senior capacity. The rest we will provide you with.

Please apply today: Zandra@platinumrecruits.co.uk / 0161 237 1828

Your Contact Centre and Sales point of contact is:

Contact Centre Team Leader X3

Β£27,000 – Β£29,000 basic + monthly bonuses = Β£42,000 per year

We have a brand new opening for an experienced team leader, or senior looking to step up…

This is the chance for you to be a leader of what is already a hugely successful team.

Last month alone this team achieved a personal best, so what could be better than being a leader of staff guaranteed to earn you bonuses based on performance as soon as you join us?

Your sole focus is to look after the team:

  • Completing 1-2-1’s with each team member

  • Completing regular team meetings

  • Dealing with escalations from customers if it goes to manager level

  • Spot checking customer calls to ensure the team are putting them on the correct plans

  • Managing the dialler and calls for the team

  • Setting realistic targets

  • Incentivise the team, issuing out prizes, and getting involved with wall of fame every month

We want someone who is driven by numbers, targets and team performance.

Our working environment is truly brilliant. Every staff member speaks highly of how enjoyable the role is, especially as our sole focus is to help customers – what could be more important.

Even our divisional managers started out at Team Leader level, so there is no ceiling on what you can actually achieve in our business…

  • 4 day working week available

  • Earn an additional Β£1,100 per month in bonuses

  • Free breakfast in our on-site restaurant every morning

  • You do not need to work any weekends

  • Freebies given out on the floors regularly for all staff members

  • Access to Perkbox discounts for retail stores and restaurants

  • Early finish Fridays

  • Subsidised lunches for just Β£2 per day!

We have 3 team leader positions available, two in our sales function, and one in our customer service function. All we require is experience in a contact centre leader or senior capacity. The rest we will provide you with.

Please apply today: Zandra@platinumrecruits.co.uk / 0161 237 1828

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🎈Happy Birthday @cojr πŸŽ‰ From all of us at Platinum, we hope you have a day that’s as incredible as the support you provide us all. Thank you for the leadership, the laughs, the constant drive to push us forward and of course the team socials which hit the spot every time. 🍻🍸 We’re lucky to have a Director who backs us, challenges us and celebrates the wins just as hard as we do. Here’s to another year of growth, success, big goals. Have the best day, Cam! Love from all the Platinum Team πŸ’™ #PlatinumRecruitment #HappyBirthday #ManchesterRecruitment #Manchester #ManchesterRecruiters

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INTERNATIONAL WOMENS DAY 2026 This Sunday isΒ @internationalwomensday_global which marks theΒ 115th anniversaryΒ of a global movement dedicated to recognising the achievements of women and continuing the push for gender equality. Β  Today we have published a blog (LINK IN BIO) to mark the occasion, highlight the movement & encourage people to β€œGive to Gain”. Β  By creating space for honest conversations, supporting one another, and investing in opportunities for women to thrive, we believe businesses can build stronger, more inclusive workplaces. Β  Happy International Women’s Day from Team Platinum. πŸ’™ Β  Β  #PlatinumRecruitment #IWD26 #GiveToGain #ManchesterRecruiters #InternationalWomensDay

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FINANCE & OFFICE SUPPORT JOBS πŸ“ Greater Manchester Here are some of our jobs available across the region. For full details and to be considered for a role please contact the relevant consultant. For a more detailed search visit our website and use our search engine: πŸ§‘β€πŸ’» www.platinumrecruits.co.uk/jobsearch/ #PlatinumRecruitment #ManchesterJobs #GreaterManchester #ManchesterRecruitment #FinanceJobs

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