Customer Collections Advisor
Location
Stockport
Salary
ยฃ21420 - ยฃ25000
Job Type
Permanent
Ref
EXPIRED
Customer Collections Advisor
ยฃ21,420 basic with an OTE of ยฃ25,000
Stockport, full time
Are you currently working within a customer service role whether that be care homes, fitness, retail or contact centres knowing you’re ready for the next step, yet your employer doesn’t have the opportunities for you to grow?
Then why not join our organisation, with clear development routes and continuous upskilling. This isn’t just a job, it’s the chance for you to start building on your future and progressing into a position that will benefit your career, alongside personal and professional goals.
Joining a talented collections team who are experts in what they do, this is a simple yet rewarding telephone-based role! You will work closely with customers who are seeking support and guidance to better their financial difficulties. You will play a vital part in exploring financial hardships with vulnerable customers by gathering prime information including completing affordability checks, income and expenditure forms to achieve suitable outcomes with the focus to reduce stress, worries and most importantly, help make life become less complicated.
The successful candidate will have –
- Empathetic and confident personality
- Natural caring nature and understanding approach
- Comfortable working within a targeted environment
- Clear telephone manner and strong communicational skills
- Ability to work well within a fast-paced organisation
You will receive a benefits package including –
- Salary increase up to ยฃ22,680 after two years
- Monthly bonus’ up to ยฃ210 per month
- Ongoing training and support
- Paid sickness scheme
- Paid overtime opportunities when available
- Team incentives and vouchers awarded weekly
For more information on the above role, please contact amber@platinumrecruits.co.uk or apply today to start your application.
Your Contact Centre and Sales point of contact is:
