Contact Centre Team Leader


Location

Manchester


Salary

£27000 - £50000


Job Type

Permanent


Ref

EXPIRED

Contact Centre Team Leader

Up to £29,000 basic + monthly bonuses (OTE £42,000 – £50,000 per year)

We have a brand new opening for an experienced team leader, or senior looking to step up…

This is the chance for you to be a leader of what is already a hugely successful team.

Last month alone this team achieved a personal best, so what could be better than being a leader of staff guaranteed to earn you bonuses based on performance as soon as you join us?

Your sole focus is to look after the team:

  • Completing 1-2-1’s with each team member
  • Completing regular team meetings
  • Dealing with escalations from customers if it goes to manager level
  • Spot checking customer calls to ensure the team are putting them on the correct plans
  • Managing the dialler and calls for the team
  • Setting realistic targets
  • Incentivise the team, issuing out prizes, and getting involved with wall of fame every month

We want someone who is driven by numbers, targets and team performance.

Our working environment is truly brilliant. Every staff member speaks highly of how enjoyable the role is, especially as our sole focus is to help customers – what could be more important.

Even our divisional managers started out at Team Leader level, so there is no ceiling on what you can actually achieve in our business…

  • 4 day working week available
  • Earn an additional £1,100 per month in bonuses
  • Free breakfast in our on-site restaurant every morning
  • You do not need to work any weekends
  • Freebies given out on the floors regularly for all staff members
  • Access to Perkbox discounts for retail stores and restaurants
  • Early finish Fridays
  • Subsidised lunches for just £2 per day!

Please apply today:

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1828

Your Contact Centre and Sales point of contact is:

Contact Centre Team Leader

Up to £29,000 basic + monthly bonuses (OTE £42,000 – £50,000 per year)

We have a brand new opening for an experienced team leader, or senior looking to step up…

This is the chance for you to be a leader of what is already a hugely successful team.

Last month alone this team achieved a personal best, so what could be better than being a leader of staff guaranteed to earn you bonuses based on performance as soon as you join us?

Your sole focus is to look after the team:

  • Completing 1-2-1’s with each team member
  • Completing regular team meetings
  • Dealing with escalations from customers if it goes to manager level
  • Spot checking customer calls to ensure the team are putting them on the correct plans
  • Managing the dialler and calls for the team
  • Setting realistic targets
  • Incentivise the team, issuing out prizes, and getting involved with wall of fame every month

We want someone who is driven by numbers, targets and team performance.

Our working environment is truly brilliant. Every staff member speaks highly of how enjoyable the role is, especially as our sole focus is to help customers – what could be more important.

Even our divisional managers started out at Team Leader level, so there is no ceiling on what you can actually achieve in our business…

  • 4 day working week available
  • Earn an additional £1,100 per month in bonuses
  • Free breakfast in our on-site restaurant every morning
  • You do not need to work any weekends
  • Freebies given out on the floors regularly for all staff members
  • Access to Perkbox discounts for retail stores and restaurants
  • Early finish Fridays
  • Subsidised lunches for just £2 per day!

Please apply today:

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1828

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Good morning everyone ☀️

Here are our latest jobs across Greater Manchester. 
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Meet Annabel Dean our Operations Administrator.

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If you’re looking for an #AccountsAssistant to join your finance team then consider this Star Candidate🌟 presented by our director Rebecca Ackerley.

For more details on this candidate & to arrange an interview please contact Rebecca:
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Platinum Recruitment are thrilled to announce the promotion of Amber Long to Senior Talent Partner 🤝
 
Amber recently marked 2 years with Platinum. During this time she has proven to be an integral part of the team and the success of the senior finance recruitment desk.
 
Congratulations Amber, we wish you all the success in your new position with Platinum 👏🏻
 
Love Team Platinum 
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Latest jobs available at Platinum Recruitment 🌟 

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Some superb candidate feedback for our director Rebecca Ackerley who specialises in clerical finance recruitment. 

If you require support in your job search or with recruiting in your finance team then contact Rebecca:
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