Customer Support Associate


Location

Salford


Salary

£22300 - £26000


Job Type

Permanent


Ref

EXPIRED

Customer Associate Advisor

£22,300 – £26,000 basic (dependent on experience)

Manchester City Centre

22nd May 2023 start (4 days remote working included)

Are you currently sat within a customer service role knowing your ready for the next step, yet your employer doesn’t have the opportunities for you to grow? Can your current position offer you the development you need long term?

Then why not join our organisation, with clear development routes and continuous upskilling. This isn’t just a job, it’s the chance for you to start building on your future and progressing into a position that will benefit your career, alongside personal and professional goals.

Joining a talented team who are experts in what they do, this is a straight-forward and simple telephone-based role! You will work closely with customers who are seeking support and guidance to better their financial difficulties. You will play a vital part in exploring financial hardships by gathering prime information including completing affordability checks, income, and expenditure forms to achieve suitable outcomes, leaving a real positive impact.

The successful candidate will have –

  • empathetic and confident personality
  • Natural caring nature and understanding approach
  • Comfortable working within a targeted environment
  • Clear telephone manner and strong communicational skills
  • Customer service experience desirable (not essential)
  • Ability to work well within a fast-paced organisation

Office perks?

  • Hybrid and remote working (4 days work from home 1 day in the office)
  • 28 days annual leave (plus bank holidays)
  • Discretionary annual bonus based upon performance.
  • Monthly incentives and social events with the team
  • Annual salary reviews every April
  • Job security and bespoke training
  • On site gym facilities plus wellbeing support
  • Team bonding exercises and prizes

Invest in your career and you will never look back, get in touch today to apply amber@platinumrecruits.co.uk

Your Contact Centre and Sales point of contact is:

Customer Associate Advisor

£22,300 – £26,000 basic (dependent on experience)

Manchester City Centre

22nd May 2023 start (4 days remote working included)

Are you currently sat within a customer service role knowing your ready for the next step, yet your employer doesn’t have the opportunities for you to grow? Can your current position offer you the development you need long term?

Then why not join our organisation, with clear development routes and continuous upskilling. This isn’t just a job, it’s the chance for you to start building on your future and progressing into a position that will benefit your career, alongside personal and professional goals.

Joining a talented team who are experts in what they do, this is a straight-forward and simple telephone-based role! You will work closely with customers who are seeking support and guidance to better their financial difficulties. You will play a vital part in exploring financial hardships by gathering prime information including completing affordability checks, income, and expenditure forms to achieve suitable outcomes, leaving a real positive impact.

The successful candidate will have –

  • empathetic and confident personality
  • Natural caring nature and understanding approach
  • Comfortable working within a targeted environment
  • Clear telephone manner and strong communicational skills
  • Customer service experience desirable (not essential)
  • Ability to work well within a fast-paced organisation

Office perks?

  • Hybrid and remote working (4 days work from home 1 day in the office)
  • 28 days annual leave (plus bank holidays)
  • Discretionary annual bonus based upon performance.
  • Monthly incentives and social events with the team
  • Annual salary reviews every April
  • Job security and bespoke training
  • On site gym facilities plus wellbeing support
  • Team bonding exercises and prizes

Invest in your career and you will never look back, get in touch today to apply amber@platinumrecruits.co.uk

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🎾 Game, Set, Match... Your Next Career Move! 🎾
 
As Wimbledon heats up, we’re serving up some incredible opportunities to join a team where every day is a grand slam! 🤌🏻👌🏻 
 
For more details on the roles listed please contact the consultant associated with the job or our team on:
 
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Strategic Hire, Long-Term Impact.
 
We’re proud to share the story of our decade-long partnership with a Manchester-based SME and how our latest collaboration helped shape their leadership team for the future.
 
Faced with a pivotal succession plan, the business needed a Financial Controller with the potential to step into a Finance Director role within 18 months. Through a consultative and agile recruitment process, we delivered a candidate who not only met the brief — but exceeded expectations.
 
✅ Industry expertise
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Planning a senior finance hire or exploring the market? Let’s have a conversation:

📧 cameron@platinumrecruits.co.uk / amber.long@platinumrecruits.co.uk

📞 0161 237 1828
 
Link to full blog in our bio! 

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Good afternoon everyone ☀️

Here is this week’s jobs list & due to the level of clerical jobs currently available on the market we have featured a selection below, all of which are managed by our director Rebecca Ackerley. 

For full details & to be considered for a role please email Rebecca:
📧 rebecca@platinumrecruits.co.uk

#PlatinumRecruitment
#ManchesterJobs
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Happy birthday 🎈 & congratulations 🥂 to our director @bexackerley who celebrates her birthday & the marriage to her other half. 🎉

We are all so happy for you Bex & we wish you the happiest of birthdays celebrating with your husband 👩‍❤️‍👨.

Love Team Platinum 💙

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Happy birthday to @samanthalouise_roberts our Business Manager 🎈. 

We hope you have a wonderful day celebrating with your family Sam 🎉.

Love Team Platinum 💙

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#HappyBirthday
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Today we have welcomed Rory Phelan into the Platinum team who joins the business as a Senior Talent Partner specialising in senior finance appointments. 🤝
 
Congratulations Rory & welcome to Platinum Recruitment Group Ltd. 👏🏻
 

 
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Happy Birthday to our Senior Talent Partner Amber🎈

We hope you’ve enjoyed a long weekend of celebrations with your family & friends 🎉

Love Team Platinum
💙

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#happybirthday
New jobs 🌟 

For more information please contact the consultants or ring the office on ☎️ 0161 237 1828

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