Customer Service Agent
£21500 - £23000
Customer Service Agent
£21,420 + monthly bonuses
Salary increases for the first 2 years
Are you fed up with working in roles where you have to answer 100+ phone calls per day?
Do you find that having targets against you has become too much pressure?
Do you have a competitive nature where you’d enjoy winning prizes?
This role is unlike any other in the market. There’s no pressure on targets, and the calls tend to take a little longer, allowing you to really help your customers, ensuring you’ll never need to deal with more than 40 calls on a busy day.
We pride ourselves on our ‘cool, relaxed, diverse’ environment, where everyone can come to work everyday and truly be themselves. We celebrate the wins, we have weekly competitions, and monthly raffles based on your performance. Win prizes and earn bonuses simply for providing good customer service – the role couldn’t be easier.
This is why for us your experience doesn’t matter. Whether from retail, hospitality, care, contact centre, sales or fitness nobody has ever failed our training. As long as you have a caring personality, and the drive to want to make a difference to lives this is all we need from you.
Everything the business does is to support customers, from discussing affordability, and setting up repayment plans. First point of contact is sending out letters, making your job easier.
You’ll even see your career sky rocket with us…
A guaranteed chance to progress to our senior team after 4 months in the business
Take on our 6 month trail roles for Team Manager or Trainer. Not only will this look great on your resume, but if you do well you’ll go straight onto permanent positions in our leadership team
Floor walk, coach, assist with new starters, become a specialist… the list is endless
- Monthly bonuses up to £200. Every member is guaranteed a bonus
- Weekly & fortnightly challenges to win wine, food, and amazon vouchers
- A monthly raffle to win spa vouchers, cocktail classes, and dinners out
- Discounts on retail stores and supermarkets
- Extra days holiday for length of service
- Employee assistance programme with Bupa
- We’ve moved away from diallers, taking on a more futuristic approach
- Smart casual dress code, and dress down Fridays
Our interview process is easy. No role plays, no group exercises, instead we prefer a ‘get to know you’ format to see if we match together.
This could be your forever company, so don’t wait around and apply today!
0161 237 1818