Customer Service Agent


Location

Stockport


Salary

£21500 - £23000


Job Type

Permanent


Ref

EXPIRED

Customer Service Agent

£21,420 + monthly bonuses

Salary increases for the first 2 years

Are you fed up with working in roles where you have to answer 100+ phone calls per day?

Do you find that having targets against you has become too much pressure?

Do you have a competitive nature where you’d enjoy winning prizes?

This role is unlike any other in the market. There’s no pressure on targets, and the calls tend to take a little longer, allowing you to really help your customers, ensuring you’ll never need to deal with more than 40 calls on a busy day.

We pride ourselves on our ‘cool, relaxed, diverse’ environment, where everyone can come to work everyday and truly be themselves. We celebrate the wins, we have weekly competitions, and monthly raffles based on your performance. Win prizes and earn bonuses simply for providing good customer service – the role couldn’t be easier.

This is why for us your experience doesn’t matter. Whether from retail, hospitality, care, contact centre, sales or fitness nobody has ever failed our training. As long as you have a caring personality, and the drive to want to make a difference to lives this is all we need from you.

Everything the business does is to support customers, from discussing affordability, and setting up repayment plans. First point of contact is sending out letters, making your job easier.

You’ll even see your career sky rocket with us…

A guaranteed chance to progress to our senior team after 4 months in the business

Take on our 6 month trail roles for Team Manager or Trainer. Not only will this look great on your resume, but if you do well you’ll go straight onto permanent positions in our leadership team

Floor walk, coach, assist with new starters, become a specialist… the list is endless

  • Monthly bonuses up to £200. Every member is guaranteed a bonus
  • Weekly & fortnightly challenges to win wine, food, and amazon vouchers
  • A monthly raffle to win spa vouchers, cocktail classes, and dinners out
  • Discounts on retail stores and supermarkets
  • Extra days holiday for length of service
  • Employee assistance programme with Bupa
  • We’ve moved away from diallers, taking on a more futuristic approach
  • Smart casual dress code, and dress down Fridays

Our interview process is easy. No role plays, no group exercises, instead we prefer a ‘get to know you’ format to see if we match together.

This could be your forever company, so don’t wait around and apply today!

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1818

Your Contact Centre and Sales point of contact is:

Customer Service Agent

£21,420 + monthly bonuses

Salary increases for the first 2 years

Are you fed up with working in roles where you have to answer 100+ phone calls per day?

Do you find that having targets against you has become too much pressure?

Do you have a competitive nature where you’d enjoy winning prizes?

This role is unlike any other in the market. There’s no pressure on targets, and the calls tend to take a little longer, allowing you to really help your customers, ensuring you’ll never need to deal with more than 40 calls on a busy day.

We pride ourselves on our ‘cool, relaxed, diverse’ environment, where everyone can come to work everyday and truly be themselves. We celebrate the wins, we have weekly competitions, and monthly raffles based on your performance. Win prizes and earn bonuses simply for providing good customer service – the role couldn’t be easier.

This is why for us your experience doesn’t matter. Whether from retail, hospitality, care, contact centre, sales or fitness nobody has ever failed our training. As long as you have a caring personality, and the drive to want to make a difference to lives this is all we need from you.

Everything the business does is to support customers, from discussing affordability, and setting up repayment plans. First point of contact is sending out letters, making your job easier.

You’ll even see your career sky rocket with us…

A guaranteed chance to progress to our senior team after 4 months in the business

Take on our 6 month trail roles for Team Manager or Trainer. Not only will this look great on your resume, but if you do well you’ll go straight onto permanent positions in our leadership team

Floor walk, coach, assist with new starters, become a specialist… the list is endless

  • Monthly bonuses up to £200. Every member is guaranteed a bonus
  • Weekly & fortnightly challenges to win wine, food, and amazon vouchers
  • A monthly raffle to win spa vouchers, cocktail classes, and dinners out
  • Discounts on retail stores and supermarkets
  • Extra days holiday for length of service
  • Employee assistance programme with Bupa
  • We’ve moved away from diallers, taking on a more futuristic approach
  • Smart casual dress code, and dress down Fridays

Our interview process is easy. No role plays, no group exercises, instead we prefer a ‘get to know you’ format to see if we match together.

This could be your forever company, so don’t wait around and apply today!

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1818

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💼 Purchase Ledger Assistant
📍 Manchester City Centre

Presented by Rebecca Ackerley | Director

Are you an experienced Purchase Ledger Assistant looking for your next move in the heart of Manchester? 👇

We’re working with a fantastic business based in the Manchester City Centre, and they’re on the lookout for a detail-driven Purchase Ledger professional to join their finance team.

What you can expect:
💷 Competitive salary 
🏢 A brilliant working environment in one of Manchester’s most exciting neighbourhoods

If you’re confident processing invoices, reconciling supplier statements, and keeping things running smoothly behind the scenes — we want to hear from you.

For more information and to be considered for the role please contact @bexackerley :
📧 rebecca@platinumrecruits.co.uk

#manchesterjobs
#purchaseledgerassistant
#citycentrejobs
#platinumrecruitment
#finacejobs
📋 Looking for your next office role in Greater Manchester?
 
We’ve got a fresh batch of office support opportunities live right now, from Receptionists and Administrators to PAs and Office Managers, all across the region.
 
Whether you’re looking for a fresh start, a step up, or something closer to home, there could be a role here with your name on it. 👇
 
For more info on these roles or a more detailed update on the market contact @erinmaywilde:
📧 erin@platinumrecruits.co.uk
☎️ 0161 237 1828

#platinumrecruitment 
#manchesterjobs
#officesupportjobs
#greatermanchester
#manchesterrecruitment
🌟🌟🌟🌟🌟
5 Star Candidate Feedback for Jake O’Rourke

Some superb feedback for @jakeorourke95 our senior recruitment consultant.

If you’re struggling with your job search then contact our team for an update on the market:
☎️ 0161 237 1828 

#PlatinumRecruitment
#ManchesterRecruitment
#CandidateFeedback
#Feedback
#ManchesterRecruiters
Our Senior Recruitment Consultant Dan recently enjoyed an evening with @bryanrobson who spoke openly about pressure, setbacks, leadership and the importance to never being afraid to step forward in difficult moments. Something which can be associated with any line of work. 

What an evening to be part of with many lessons learnt. 
Thank you Bryan 👏🏻🙌🏻. 

#Leadership
#PlatinumRecruitment 
#MUFC
#Manchester 
#Recruitment
🌟Star Candidate🌟

If you’re looking for a new finance manager do not miss the opportunity to meet this person. 

Presented by @bexackerley this Finance Manager is a property specialist and immediately available. 

Contact Rebecca for more details and to arrange an interview:
📧 rebecca@platinumrecruits.co.uk

#platinumrecruitment
#starcandidate
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Latest available jobs across Greater Manchester.

If you’re looking for a new finance or office support role across Greater Manchester then consider some of our latest jobs in the region.

For full details contact the relevant consultant or call our head office for a confidential chat and an update on the market:
☎️ 0161 237 1828

#PlatinumRecruitment
#ManchesterJobs
#FinanceJobs
#OfficeSupport 
#TeamPlatinum
17 years of Platinum Recruitment 💙
 
This year marks a huge milestone for us, not just because Platinum Recruitment Group Ltd turns 17, but because 2026 is shaping up to be one of the most significant years in our company’s history.
 
We’re evolving, investing and pushing forward with:
✨ A brand-new CRM system integration
📞 A completely new phone system
🏢 New offices on the horizon
🚀 Exciting growth plans across the business
 
But none of this happens without the people behind it.
 
We’re incredibly proud to have a top-class team of recruiters who continue to drive the business forward every single day, led by a Director whose ambition, vision and belief in the team continues to push Platinum to new heights.
 
Thank you to every client, candidate and member of Team Platinum who has been part of the journey so far 💙.
👏🏻

#PlatinumRecruitment 
#17
#ManchesterRecruitment
#ManchesterRecruiters
#TeamPlatinum
Happy St George’s Day 2026

#PlatinumRecruitment
#StGeorgesDay
#Manchester
#England
#ManchesterRecruiters
A superb opportunity for an incredibly talented sales professional. 
 
This is a fully remote role with just 1 office day per month in central Manchester, full flex whilst staying connected to the team and business decisions as you attend monthly meetings. 
Package includes:
	•	£50,000 salary
	•	£5,000 car allowance
	•	Outstanding commission structure
If you’re looking for a role that combines flexibility, strong earning potential, and a great overall package, this could be the perfect next move.
 
To be considered, or for more information, please contact our senior consultant Erin Wilde @erinmaywilde :
📧 erin@platinumrecruits.co.uk
📱 07537157188
 
 
#PlatinumRecruitment
#ManchesterJobs
#FullyRemote
#BusinessDevelopmentManager
#ManchesterRecruiters

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