Customer Service Agent


Location

Stockport


Salary

£21500 - £23000


Job Type

Permanent


Ref

EXPIRED

Customer Service Agent

£21,420 + monthly bonuses

Salary increases for the first 2 years

Are you fed up with working in roles where you have to answer 100+ phone calls per day?

Do you find that having targets against you has become too much pressure?

Do you have a competitive nature where you’d enjoy winning prizes?

This role is unlike any other in the market. There’s no pressure on targets, and the calls tend to take a little longer, allowing you to really help your customers, ensuring you’ll never need to deal with more than 40 calls on a busy day.

We pride ourselves on our ‘cool, relaxed, diverse’ environment, where everyone can come to work everyday and truly be themselves. We celebrate the wins, we have weekly competitions, and monthly raffles based on your performance. Win prizes and earn bonuses simply for providing good customer service – the role couldn’t be easier.

This is why for us your experience doesn’t matter. Whether from retail, hospitality, care, contact centre, sales or fitness nobody has ever failed our training. As long as you have a caring personality, and the drive to want to make a difference to lives this is all we need from you.

Everything the business does is to support customers, from discussing affordability, and setting up repayment plans. First point of contact is sending out letters, making your job easier.

You’ll even see your career sky rocket with us…

A guaranteed chance to progress to our senior team after 4 months in the business

Take on our 6 month trail roles for Team Manager or Trainer. Not only will this look great on your resume, but if you do well you’ll go straight onto permanent positions in our leadership team

Floor walk, coach, assist with new starters, become a specialist… the list is endless

  • Monthly bonuses up to £200. Every member is guaranteed a bonus
  • Weekly & fortnightly challenges to win wine, food, and amazon vouchers
  • A monthly raffle to win spa vouchers, cocktail classes, and dinners out
  • Discounts on retail stores and supermarkets
  • Extra days holiday for length of service
  • Employee assistance programme with Bupa
  • We’ve moved away from diallers, taking on a more futuristic approach
  • Smart casual dress code, and dress down Fridays

Our interview process is easy. No role plays, no group exercises, instead we prefer a ‘get to know you’ format to see if we match together.

This could be your forever company, so don’t wait around and apply today!

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1818

Your Contact Centre and Sales point of contact is:

Customer Service Agent

£21,420 + monthly bonuses

Salary increases for the first 2 years

Are you fed up with working in roles where you have to answer 100+ phone calls per day?

Do you find that having targets against you has become too much pressure?

Do you have a competitive nature where you’d enjoy winning prizes?

This role is unlike any other in the market. There’s no pressure on targets, and the calls tend to take a little longer, allowing you to really help your customers, ensuring you’ll never need to deal with more than 40 calls on a busy day.

We pride ourselves on our ‘cool, relaxed, diverse’ environment, where everyone can come to work everyday and truly be themselves. We celebrate the wins, we have weekly competitions, and monthly raffles based on your performance. Win prizes and earn bonuses simply for providing good customer service – the role couldn’t be easier.

This is why for us your experience doesn’t matter. Whether from retail, hospitality, care, contact centre, sales or fitness nobody has ever failed our training. As long as you have a caring personality, and the drive to want to make a difference to lives this is all we need from you.

Everything the business does is to support customers, from discussing affordability, and setting up repayment plans. First point of contact is sending out letters, making your job easier.

You’ll even see your career sky rocket with us…

A guaranteed chance to progress to our senior team after 4 months in the business

Take on our 6 month trail roles for Team Manager or Trainer. Not only will this look great on your resume, but if you do well you’ll go straight onto permanent positions in our leadership team

Floor walk, coach, assist with new starters, become a specialist… the list is endless

  • Monthly bonuses up to £200. Every member is guaranteed a bonus
  • Weekly & fortnightly challenges to win wine, food, and amazon vouchers
  • A monthly raffle to win spa vouchers, cocktail classes, and dinners out
  • Discounts on retail stores and supermarkets
  • Extra days holiday for length of service
  • Employee assistance programme with Bupa
  • We’ve moved away from diallers, taking on a more futuristic approach
  • Smart casual dress code, and dress down Fridays

Our interview process is easy. No role plays, no group exercises, instead we prefer a ‘get to know you’ format to see if we match together.

This could be your forever company, so don’t wait around and apply today!

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1818

Related Vacancies

Customer Service Advisor

RefCR1025-01_1759496886

Customer Service Advisor


Location

Manchester


Salary

£27000 - £29000


Job Type

Permanent

Description

Customer Service Advisor Manchester City Centre £27,000 – £29,000 Are you passionate about helping people navigate life’s financial challenges? Do you thrive in a fast-paced, customer-focused environment where empathy and problem-solving are key? A leading UK-based financial services provider is looking for Customer Service Advisors to join their growing team. This company is dedicated to…

Customer Service Advisor

CRM Digital Marketing Manager

Customer Service Advisor

Customer Service Administrator

What Our Clients say

Keep connected

🌟St𝐚𝐫 C𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞!🌟 

🧮 Senior Practice Accountant

📍MCC / South Manchester

This candidate has excellent practice experience & is looking for their next opportunity to provide exposure to different types of businesses & industries. 

To arrange an interview please contact our senior consultant Jake: 
📧 jake@platinumrecruits.co.uk

#PlatinumRecruitment
#StarCandidate
#SeniorPracticeAccountant
#ManchesterCandidate
#ManchesterRecruitment
LATEST PLATINUM BLOG ✍️

Company benefits play a bigger role than many businesses realise, from attracting top talent to keeping teams motivated & engaged.

In our latest blog, we explore why benefits truly matter and share the ones Team Platinum value the most.
 
LINK IN BIO 👆

 
#PlatinumRecruitment
#PlatinumBlog
#CompanyBenefits
#Motivation
#TeamPlatinum
Looking for a new finance job in the North West? 

Our Director Rebecca Ackerley has multiple opportunities across the region & we have compiled 6 below. 

For more details & to be considered for a role please contact @bexackerley : 
☎️ 0161 237 1828
📧 rebecca@platinumrecruits.co.uk

#PlatinumRecruitment
#FinanceJobs
#NorthWestJobs
#GreaterManchesterJobs
#ManchesterRecruiter
🌟 Star Candidate Available Now! 🌟
 
Secure an immediately available Management Accountant for £30,000. Based in Bury, produces MA for 2 entities and AAT Qualified. 
 
📍 Bury
⏱ Immediate availability
💰 £30,000
 
For full CV and to arrange an interview get in touch with @bexackerley today:

📧 rebecca@platinumrecruits.co.uk
☎️ 0161 237 1828
 

#StarCandidate 
#ManagementAccountant 
#BuryJobs 
#FinanceTalent
#PlatinumRecruitment
Finance & Office Support jobs in Manchester. 
Your next move starts here.

Check out some of our latest jobs available across Greater Manchester. For more details please contact the consultant associated with the role.

For a more detailed search please visit our website and use our search engine (LINK IN BIO). 

#PlatinumRecruitment
#ManchesterRecruiters
#FinanceJobs
#OfficeSupportJobs
#TeamPlatinum
✨ New Year, New Platinum Team Member ✨

We’re delighted to welcome @dambrosejones to @platinumrecruitment, who joins us as a Senior Consultant specialising in senior finance appointments. 🤝

Dan brings with him valuable experience and a strong understanding of the accountancy and finance market, and we’re confident he’ll play a key role in supporting both our clients and candidates across the region.

It’s an exciting addition to the Platinum team as we head into the new year, and we’re thrilled to have you on board. Congratulations on your new role, Dan — we’re looking forward to seeing your impact and successes with us. 👏🏻

#PlatinumRecruitment
#ManchesterRecruiters
#NewStarter
#SeniorConsultant
#AccountancyAndFinance
After a lovely Christmas & New Year break, Team Platinum are back in the office and ready for all your recruiting needs. 
 
If you’re searching for a new finance or admin & business support role or wanting to recruit into those said teams then contact us for direct support. 
☎️ 0161 237 1828
 
Visit our website for more information:
🖥️ LINK IN BIO
 
 
#PlatinumRecruitment
#2026
#ManchesterRecruitment
#ManchesterJobs
#FinanceJobs
🎄 Merry Christmas & Happy New Year from Platinum Recruitment Group! 🎄
 
As 2025 comes to a close, we want to say a huge thank you to all our clients and candidates  - it’s been a pleasure working with you all this year.
 
Our offices will be closed from 5pm on Tuesday 23rd December, but all our consultants remain contactable via email throughout the festive period. 
 
We’ll be back on Monday 5th January. 
Here’s to an incredible 2026! ✨
 

#PlatinumRecruitment
#MerryChristmas 
#HappyNewYear 
#ThankYou 
#Recruitment
Platinum Christmas Party 2025🎄🥂
 
This year we chose to party in Liverpool. The team went to @albertsschloss to celebrate the festive season and everything we’ve achieved in 2025
 
Big thanks to our incredible team for all their hard work and making this year such a success - 2026 is going to be even bigger. 
👏🏻🙌🏻💙

#TeamPlatinum
#PlatinumRecruitment
#ChristmasDo
#Liverpool
#ManchesterRecruiters
🎄A Very Merry Announcement 🎉
 
We’re excited to announce @jakeorourke95 has joined Platinum as a Senior Consultant.

A fantastic addition to the team before the end of 2025, & we are excited to see the impact Jake will have in 2026.
 
Congratulations & welcome to Platinum Jake. 🤝
 
 
#PlatinumRecruitment
#SeniorRecruitment
#ManchesterRecruiters
#FinanceRecruitment 
#AccountancyRecruitment

Don’t miss out - follow us on Instagram to keep up-to-date with all things Platinum.

Instagram - Let's Connect