Customer Service Agent


Location

Stockport


Salary

£21500 - £23000


Job Type

Permanent


Ref

EXPIRED

Customer Service Agent

£21,420 + monthly bonuses

Salary increases for the first 2 years

Are you fed up with working in roles where you have to answer 100+ phone calls per day?

Do you find that having targets against you has become too much pressure?

Do you have a competitive nature where you’d enjoy winning prizes?

This role is unlike any other in the market. There’s no pressure on targets, and the calls tend to take a little longer, allowing you to really help your customers, ensuring you’ll never need to deal with more than 40 calls on a busy day.

We pride ourselves on our ‘cool, relaxed, diverse’ environment, where everyone can come to work everyday and truly be themselves. We celebrate the wins, we have weekly competitions, and monthly raffles based on your performance. Win prizes and earn bonuses simply for providing good customer service – the role couldn’t be easier.

This is why for us your experience doesn’t matter. Whether from retail, hospitality, care, contact centre, sales or fitness nobody has ever failed our training. As long as you have a caring personality, and the drive to want to make a difference to lives this is all we need from you.

Everything the business does is to support customers, from discussing affordability, and setting up repayment plans. First point of contact is sending out letters, making your job easier.

You’ll even see your career sky rocket with us…

A guaranteed chance to progress to our senior team after 4 months in the business

Take on our 6 month trail roles for Team Manager or Trainer. Not only will this look great on your resume, but if you do well you’ll go straight onto permanent positions in our leadership team

Floor walk, coach, assist with new starters, become a specialist… the list is endless

  • Monthly bonuses up to £200. Every member is guaranteed a bonus
  • Weekly & fortnightly challenges to win wine, food, and amazon vouchers
  • A monthly raffle to win spa vouchers, cocktail classes, and dinners out
  • Discounts on retail stores and supermarkets
  • Extra days holiday for length of service
  • Employee assistance programme with Bupa
  • We’ve moved away from diallers, taking on a more futuristic approach
  • Smart casual dress code, and dress down Fridays

Our interview process is easy. No role plays, no group exercises, instead we prefer a ‘get to know you’ format to see if we match together.

This could be your forever company, so don’t wait around and apply today!

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1818

Your Contact Centre and Sales point of contact is:

Customer Service Agent

£21,420 + monthly bonuses

Salary increases for the first 2 years

Are you fed up with working in roles where you have to answer 100+ phone calls per day?

Do you find that having targets against you has become too much pressure?

Do you have a competitive nature where you’d enjoy winning prizes?

This role is unlike any other in the market. There’s no pressure on targets, and the calls tend to take a little longer, allowing you to really help your customers, ensuring you’ll never need to deal with more than 40 calls on a busy day.

We pride ourselves on our ‘cool, relaxed, diverse’ environment, where everyone can come to work everyday and truly be themselves. We celebrate the wins, we have weekly competitions, and monthly raffles based on your performance. Win prizes and earn bonuses simply for providing good customer service – the role couldn’t be easier.

This is why for us your experience doesn’t matter. Whether from retail, hospitality, care, contact centre, sales or fitness nobody has ever failed our training. As long as you have a caring personality, and the drive to want to make a difference to lives this is all we need from you.

Everything the business does is to support customers, from discussing affordability, and setting up repayment plans. First point of contact is sending out letters, making your job easier.

You’ll even see your career sky rocket with us…

A guaranteed chance to progress to our senior team after 4 months in the business

Take on our 6 month trail roles for Team Manager or Trainer. Not only will this look great on your resume, but if you do well you’ll go straight onto permanent positions in our leadership team

Floor walk, coach, assist with new starters, become a specialist… the list is endless

  • Monthly bonuses up to £200. Every member is guaranteed a bonus
  • Weekly & fortnightly challenges to win wine, food, and amazon vouchers
  • A monthly raffle to win spa vouchers, cocktail classes, and dinners out
  • Discounts on retail stores and supermarkets
  • Extra days holiday for length of service
  • Employee assistance programme with Bupa
  • We’ve moved away from diallers, taking on a more futuristic approach
  • Smart casual dress code, and dress down Fridays

Our interview process is easy. No role plays, no group exercises, instead we prefer a ‘get to know you’ format to see if we match together.

This could be your forever company, so don’t wait around and apply today!

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1818

Related Vacancies

Customer Service Advisor

RefCR1025-01_1759496886

Customer Service Advisor


Location

Manchester


Salary

£27000 - £29000


Job Type

Permanent

Description

Customer Service Advisor Manchester City Centre £27,000 – £29,000 Are you passionate about helping people navigate life’s financial challenges? Do you thrive in a fast-paced, customer-focused environment where empathy and problem-solving are key? A leading UK-based financial services provider is looking for Customer Service Advisors to join their growing team. This company is dedicated to…

Customer Service Advisor

CRM Digital Marketing Manager

Customer Service Advisor

Customer Service Administrator

What Our Clients say

Keep connected

Happy Anniversary @owainvr 👏
 
What an incredible milestone - 12 years at Platinum Recruitment Group! 
 
Over the past 12 years, Owain has been a constant source of support, knowledge, and positivity for the team. His dedication and commitment have played a huge part in shaping the success of Platinum, and we’re so lucky to have him as both a colleague and a friend. 🙌🏻
 
Thank you for everything you do, here’s to many more successful years ahead!
 
Love, 
 
Team Platinum
💙

#PlatinumRecruitment
#Anniversary
#Manchester
While the skies sparkle over Greater Manchester tonight, why not let your career do the same? 🎆

Check out our latest finance & business support job opportunities and contact the associated team member for full details on the role.

 
#PlatinumRecruitment
#BonfireNight
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs
✨10 Years at Platinum Recruitment✨
 
Happy anniversary @courtdelaneyx 🎉🍾, what an outstanding achievement this is. 👏🏻
 
Courtney joined Platinum as an apprentice back in 2015 and in 10 years has progressed to our most senior administration role, gaining an in-depth understanding of the business while becoming a key member of the day to day operation for Platinum. 
 
We could not be more proud & appreciative of Courtney, her journey & the role she plays at Platinum as a colleague & friend. 🙌🏻
 
Congratulations & thank you. 🙏🏻
 
Love Team Platinum 💙
 
 
#PlatinumRecruitment
#Anniversary
#SeniorAdministrator
#ManchesterRecruitment
#Manchester
🎃 HAPPY HALLOWEEN EVERYONE 👻

Enjoy trick or treating, keep each other safe & eat lots of treats 🍬🍫. 

#PlatinumRecruitment
#HappyHalloween
#Halloween2025
#Manchester
Looking for a new finance or business support role? 

Check out some of our latest jobs across Greater Manchester. 

For more details please contact the team member associated with the role or call us for a confidential chat:
☎️ 0161 237 1828

#PlatinumRecruitment
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs
#GreaterManchester
🌟Star Candidate🌟

Part-Time Accountant based in Sale. 

For full details please contact Amber Long:
📧 amber.long@platinumrecruits.co.uk

#PlatinumRecruitment
#StarCandidate
#FinanceJobs
#Accountant
#ManchesterJobs
Happy birthday 🎈 to our director @duncan__hughes who is doing what he loves most, hiking in Snowdonia 🥾🏔️. 

Wishing you a wonderful birthday Dunc & be safe in the mountains. 

Love Team Platinum 💙

#PlatinumRecruitment
#HappyBirthday
#Hiking
#Snowdonia
#ManchesterRecruiter
If you’re looking for a new job then check our latest job list featuring roles across Greater Manchester.

For more details on the jobs please contact the relevant consultant.

☎️ 0161 237 1828

#PlatinumRecruitment
#JobSearch
#ManchesterJobs
#FinanceJobs
#OfficeSupportJobs
We are kick starting September with a 🌟STAR CANDIDATE🌟

Presented by Erin Wilde , this #OperationsManager is based in #Stockport & immediately available for hire. 

See our graphic for more details and email Erin to arrange an interview:
📧 erin@platinumrecruits.co.uk

#PlatinumRecruitment
#StarCandidate
#StockportCandidate
#OperationsManager
“The insight Erin gave me for interviews was invaluable.”
 
🌟5 star feedback for our Senior Consultant Erin Wilde 🌟 
 
If you are looking for a new role or are wanting insight on the business support market please email Erin: 
📧 erin@platinumrecruits.co.uk

#PlatinumRecruitment
#ManchesterRecuiters
#CandidateFeedback
#AdminAndBusinessSupport
#ManchesterCandidate

Don’t miss out - follow us on Instagram to keep up-to-date with all things Platinum.

Instagram - Let's Connect