Customer Service Agent – Life & Health Division
Location
Stockport
Salary
£22900 - £24900
Job Type
Permanent
Ref
EXPIRED
Customer Service Agent – Life & Health Division
£22,900 basic + £360 bonus per month
Stockport – 2 days in the office, 3 days from home per week
Do your loved ones turn to you during their time of need?
Does caring for others come naturally to you?
Are you good at giving advice?
Why not put your caring personality to the test in your career?
This is a customer service role with a difference. We are looking for individuals who have a real passion for helping those in need. With an emphasis on vulnerable customers you will build rapport, get to know your customers, and ultimately make a difference to their lives.
The job satisfaction in this role is the number 1 reason staff say makes their job worthwhile.
We asked our current employees what they enjoy most about working for us:
- Hybrid working – our staff love only having to work in the office 2 days per week
- Endless Rewards – an unbeatable benefits package in the current market
- Recognition – every month you will go into a colleague recognition scheme
- Bonuses – earn up to £360 per month simply for good customer service
- Team – we pride ourselves on having the right culture, and family feel environment
- Progression – recent success stories sit at staff progressing in 6 months!
- Perks – free breakfast and lunch on the days you’re in the office
The Role:
Firstly, this is a role solely focused on assisting customers who are vulnerable and need extra care.
This is inbound only, speaking to current customers regarding anything they need insurance policy wise. It’s a real mixture of customer service and administration updating membership details, providing customers with outcomes on cover, spotting fraud activity, and ultimately being a shoulder to cry on during their time of need.
Ultimately for us it doesn’t matter what experience or working background you have. Everything will be provided in a 6-8 week training program, we are simply looking for caring individuals who want to make a real impact on the world.
Receive free gym membership, a Fitbit, cinema tickets, holiday destination discounts, flight savings, free trips away for top performers, and free children’s activity days out – the list is endless.
We are now hiring for July 2023 – so please apply today to start your new insurance career!
Zandra@platinumrecruits.co.uk / 0161 237 1828
Your Contact Centre and Sales point of contact is:
