Customer Service Advisor (Collections)
Location
Stockport
Salary
£21500 - £25000
Job Type
Permanent
Ref
EXPIRED
Customer Collections Advisor
Stockport
£21,500 + bonuses = £25,000+ per year (salary increases for length of service)
We are looking for experienced customer service professionals who want the opportunity to join a business who pride themselves on a fair, effective, and human approach to debt resolution.
Not only will you become a pivotal part of an already thriving business, you will also benefit from being treated with respect, rewarded for your contribution, and given endless incentives including:
- 6 weeks of fully paid training when you join the business
- Weekly raffle tickets and award incentives
- An office based role with a friendly, family feel atmosphere + lots of rewards
- Employee and team of the month competitions
- Companywide events and surprises throughout the year
- Access to various different retail based discounts, saving you money every day
- Additional holidays for every year your with us
- Annual People Awards
- Sickness pay and health benefits
- A monthly bonus scheme based on quality of calls allowing you to earn more money
- The opportunity to rank up via floor walking, mentoring, and team leading
All we require from you is the ability to build strong relationships whilst providing empathy and understanding to your customers needs. You will speak to customers with a wide range of vulnerabilities and financial difficulties, providing solutions to their debts and setting up affordable repayment plans.
We are a business priding ourselves on working with customers, rather than against them. We want you to tailor your approach to their needs and what they can afford. You’ll support clients from the banking sector, as well as other well known organisations, giving you an insight into how various different industries operate.
This is a role where you will achieve an amazing sense of job satisfaction dealing with real emotions and circumstances. For us your experience doesn’t matter, you may be working in care, retail, telesales, or customer service, wanting to join a big organisation who can give you the tools to progress. We will do this for you!
For an opportunity to be interviewed please apply today!
Zandra@platinumrecruits.co.uk / 0161 237 1828
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Bereavement leave
- Canteen
- Casual dress
- Childcare
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Enhanced maternity leave
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Transport links
Your Contact Centre and Sales point of contact is:
