Customer Payment Specialist


Location

Manchester


Salary

£23000 - £28000


Job Type

Permanent


Ref

EXPIRED

Customer Payment Specialist

£23,000 – £28,000 basic dependent on experience

Manchester City Centre, full time

Are you currently working within a customer collections role simply looking for that next step into a company that will open many doors and unlock senior opportunities within your first 12 months? This may be the golden ticket you’re waiting for…

This company will offer clear development routes and continuous upskilling. This isn’t just a job, it’s the chance for you to start building on your future and progressing into a position that will benefit your career, alongside personal and professional goals.

Joining a talented and thriving IVA collections team who are experts in what they do, you will work closely with customers who are seeking support and guidance to better their financial difficulties. You will play a vital part in exploring financial hardships with vulnerable customers by gathering prime information including completing affordability checks, income and expenditure forms to achieve suitable outcomes with the focus to reduce stress, worries and most importantly, help make life become less complicated.

The successful candidate will have –

  • Empathetic and confident personality
  • Contact centre experience within collections or the financial sector
  • Natural caring nature and understanding approach
  • Comfortable working within a targeted environment
  • Clear telephone manner and strong communicational skills
  • Ability to work well within a fast-paced organisation

You will receive a benefits package including –

  • Competitive salary within the current market £23,000 – £28,000
  • Paid overtime opportunities when available
  • Team incentives and vouchers awarded weekly
  • Subsidised on-site cafe including free healthy breakfast.
  • Career development and progression opportunities depending on performance.

For more information on the above role, please contact amber@platinumrecruits.co.uk or apply today to start your application.

Your Contact Centre and Sales point of contact is:

Customer Payment Specialist

£23,000 – £28,000 basic dependent on experience

Manchester City Centre, full time

Are you currently working within a customer collections role simply looking for that next step into a company that will open many doors and unlock senior opportunities within your first 12 months? This may be the golden ticket you’re waiting for…

This company will offer clear development routes and continuous upskilling. This isn’t just a job, it’s the chance for you to start building on your future and progressing into a position that will benefit your career, alongside personal and professional goals.

Joining a talented and thriving IVA collections team who are experts in what they do, you will work closely with customers who are seeking support and guidance to better their financial difficulties. You will play a vital part in exploring financial hardships with vulnerable customers by gathering prime information including completing affordability checks, income and expenditure forms to achieve suitable outcomes with the focus to reduce stress, worries and most importantly, help make life become less complicated.

The successful candidate will have –

  • Empathetic and confident personality
  • Contact centre experience within collections or the financial sector
  • Natural caring nature and understanding approach
  • Comfortable working within a targeted environment
  • Clear telephone manner and strong communicational skills
  • Ability to work well within a fast-paced organisation

You will receive a benefits package including –

  • Competitive salary within the current market £23,000 – £28,000
  • Paid overtime opportunities when available
  • Team incentives and vouchers awarded weekly
  • Subsidised on-site cafe including free healthy breakfast.
  • Career development and progression opportunities depending on performance.

For more information on the above role, please contact amber@platinumrecruits.co.uk or apply today to start your application.

Related Vacancies

Sales Lead Generator

RefCR2603-02_1773998229

Sales Lead Generator


Location

Manchester


Salary

£30000 - £32000


Job Type

Permanent

Description

Sales Lead Generator Manchester City Centre £30,000 – £32,000 plus commission and hybrid working model Passionate about sports and work in sales? Here is an opportunity to merge two passions into your day-to-day job as a Sales Lead Generator. We’re working with a fast-growing sports advertising agency redefining how brands bridge into fan culture via…

Customer Service Advisor

Customer Service Advisor

CRM Digital Marketing Manager

Customer Service Advisor

What Our Clients say

Keep connected

💼 Purchase Ledger Assistant
📍 Manchester City Centre

Presented by Rebecca Ackerley | Director

Are you an experienced Purchase Ledger Assistant looking for your next move in the heart of Manchester? 👇

We’re working with a fantastic business based in the Manchester City Centre, and they’re on the lookout for a detail-driven Purchase Ledger professional to join their finance team.

What you can expect:
💷 Competitive salary 
🏢 A brilliant working environment in one of Manchester’s most exciting neighbourhoods

If you’re confident processing invoices, reconciling supplier statements, and keeping things running smoothly behind the scenes — we want to hear from you.

For more information and to be considered for the role please contact @bexackerley :
📧 rebecca@platinumrecruits.co.uk

#manchesterjobs
#purchaseledgerassistant
#citycentrejobs
#platinumrecruitment
#finacejobs
📋 Looking for your next office role in Greater Manchester?
 
We’ve got a fresh batch of office support opportunities live right now, from Receptionists and Administrators to PAs and Office Managers, all across the region.
 
Whether you’re looking for a fresh start, a step up, or something closer to home, there could be a role here with your name on it. 👇
 
For more info on these roles or a more detailed update on the market contact @erinmaywilde:
📧 erin@platinumrecruits.co.uk
☎️ 0161 237 1828

#platinumrecruitment 
#manchesterjobs
#officesupportjobs
#greatermanchester
#manchesterrecruitment
🌟🌟🌟🌟🌟
5 Star Candidate Feedback for Jake O’Rourke

Some superb feedback for @jakeorourke95 our senior recruitment consultant.

If you’re struggling with your job search then contact our team for an update on the market:
☎️ 0161 237 1828 

#PlatinumRecruitment
#ManchesterRecruitment
#CandidateFeedback
#Feedback
#ManchesterRecruiters
Our Senior Recruitment Consultant Dan recently enjoyed an evening with @bryanrobson who spoke openly about pressure, setbacks, leadership and the importance to never being afraid to step forward in difficult moments. Something which can be associated with any line of work. 

What an evening to be part of with many lessons learnt. 
Thank you Bryan 👏🏻🙌🏻. 

#Leadership
#PlatinumRecruitment 
#MUFC
#Manchester 
#Recruitment
🌟Star Candidate🌟

If you’re looking for a new finance manager do not miss the opportunity to meet this person. 

Presented by @bexackerley this Finance Manager is a property specialist and immediately available. 

Contact Rebecca for more details and to arrange an interview:
📧 rebecca@platinumrecruits.co.uk

#platinumrecruitment
#starcandidate
#financemanager
#manchesterrecruitment
#manchestercandidate
Latest available jobs across Greater Manchester.

If you’re looking for a new finance or office support role across Greater Manchester then consider some of our latest jobs in the region.

For full details contact the relevant consultant or call our head office for a confidential chat and an update on the market:
☎️ 0161 237 1828

#PlatinumRecruitment
#ManchesterJobs
#FinanceJobs
#OfficeSupport 
#TeamPlatinum
17 years of Platinum Recruitment 💙
 
This year marks a huge milestone for us, not just because Platinum Recruitment Group Ltd turns 17, but because 2026 is shaping up to be one of the most significant years in our company’s history.
 
We’re evolving, investing and pushing forward with:
✨ A brand-new CRM system integration
📞 A completely new phone system
🏢 New offices on the horizon
🚀 Exciting growth plans across the business
 
But none of this happens without the people behind it.
 
We’re incredibly proud to have a top-class team of recruiters who continue to drive the business forward every single day, led by a Director whose ambition, vision and belief in the team continues to push Platinum to new heights.
 
Thank you to every client, candidate and member of Team Platinum who has been part of the journey so far 💙.
👏🏻

#PlatinumRecruitment 
#17
#ManchesterRecruitment
#ManchesterRecruiters
#TeamPlatinum
Happy St George’s Day 2026

#PlatinumRecruitment
#StGeorgesDay
#Manchester
#England
#ManchesterRecruiters
A superb opportunity for an incredibly talented sales professional. 
 
This is a fully remote role with just 1 office day per month in central Manchester, full flex whilst staying connected to the team and business decisions as you attend monthly meetings. 
Package includes:
	•	£50,000 salary
	•	£5,000 car allowance
	•	Outstanding commission structure
If you’re looking for a role that combines flexibility, strong earning potential, and a great overall package, this could be the perfect next move.
 
To be considered, or for more information, please contact our senior consultant Erin Wilde @erinmaywilde :
📧 erin@platinumrecruits.co.uk
📱 07537157188
 
 
#PlatinumRecruitment
#ManchesterJobs
#FullyRemote
#BusinessDevelopmentManager
#ManchesterRecruiters

Don’t miss out - follow us on Instagram to keep up-to-date with all things Platinum.

Instagram - Let's Connect