Contact Centre Representative


Location

Stockport


Salary

£21500 - £25000


Job Type

Permanent


Ref

EXPIRED

Customer Service Agent

£21,420 – £25,000 + monthly bonuses

Stockport – easy access via car & public transport

Are you someone who has the nature ability to care for others?

Do you put others before yourself, find your loved ones turn to you in a time of need, or have an incredible ability to give good advice and guidance?

Why not put your caring personality to the test in a role that will allow you to make a difference to your customers lives each and every day. We do not limit what you can achieve with us, the job satisfaction and rewards are endless.

There is no better feeling than logging off every day with customers genuinely grateful for the advice and guidance you’ve provided, putting a simple solution into place can make a massive difference.

The financial services market will allow you to do that, supporting customers who have found themselves in financial difficulty and want assistance on getting back on track. Set up direct debits, explain specific plans, and send out letters to customers. The role itself is easy.

Good customer service will give you this in return:

  • After training, you’ll immediately become a senior advisor. That’s after only 12 weeks!
  • We will fully fund for you to receive a customer service accredited qualification.
  • A salary increase after your first and second year – how incredible is that!
  • Join our management programs and learn what it takes to manage others.
  • We will give you an additional £200 per month for good customer service.
  • 2 weeks out of 4 in the month you’ll finish as early as 1PM during the week.
  • We don’t want to add extra stress, therefore we’ve made the decision not to set targets.
  • We like to have a fun, relaxed environment with weekly raffles, prizes and competitions.
  • Take your time on your calls, and get to know your customers.

Empathy, compassion and understanding is the aim in this role.

That’s exactly why your working background doesn’t matter – any role has customer service involved, so your time with us could be the foot through the door your looking for!

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1828

Your Contact Centre and Sales point of contact is:

Customer Service Agent

£21,420 – £25,000 + monthly bonuses

Stockport – easy access via car & public transport

Are you someone who has the nature ability to care for others?

Do you put others before yourself, find your loved ones turn to you in a time of need, or have an incredible ability to give good advice and guidance?

Why not put your caring personality to the test in a role that will allow you to make a difference to your customers lives each and every day. We do not limit what you can achieve with us, the job satisfaction and rewards are endless.

There is no better feeling than logging off every day with customers genuinely grateful for the advice and guidance you’ve provided, putting a simple solution into place can make a massive difference.

The financial services market will allow you to do that, supporting customers who have found themselves in financial difficulty and want assistance on getting back on track. Set up direct debits, explain specific plans, and send out letters to customers. The role itself is easy.

Good customer service will give you this in return:

  • After training, you’ll immediately become a senior advisor. That’s after only 12 weeks!
  • We will fully fund for you to receive a customer service accredited qualification.
  • A salary increase after your first and second year – how incredible is that!
  • Join our management programs and learn what it takes to manage others.
  • We will give you an additional £200 per month for good customer service.
  • 2 weeks out of 4 in the month you’ll finish as early as 1PM during the week.
  • We don’t want to add extra stress, therefore we’ve made the decision not to set targets.
  • We like to have a fun, relaxed environment with weekly raffles, prizes and competitions.
  • Take your time on your calls, and get to know your customers.

Empathy, compassion and understanding is the aim in this role.

That’s exactly why your working background doesn’t matter – any role has customer service involved, so your time with us could be the foot through the door your looking for!

Zandra Carter

Zandra@platinumrecruits.co.uk

0161 237 1828

Related Vacancies

Customer Service Advisor

RefCR1025-01_1759496886

Customer Service Advisor


Location

Manchester


Salary

£27000 - £29000


Job Type

Permanent

Description

Customer Service Advisor Manchester City Centre £27,000 – £29,000 Are you passionate about helping people navigate life’s financial challenges? Do you thrive in a fast-paced, customer-focused environment where empathy and problem-solving are key? A leading UK-based financial services provider is looking for Customer Service Advisors to join their growing team. This company is dedicated to…

Customer Service Advisor

CRM Digital Marketing Manager

Customer Service Advisor

Customer Service Administrator

What Our Clients say

Keep connected

✨Star Candidate✨

Looking for an Assistant Management Accountant in Manchester City Centre?

We’ve got an exceptional candidate ready to join your team! 

🔹 CIMA Part - Qualified 
🔹 Hospitality & Leisure sector experience 
🔹 Produces monthly management accounts 
🔹 Presents P&L for each restaurant to FC

Interview requests are already flying in. 

Contact @bexackerley for the full CV:
📧 rebecca@platinumrecruits.co.uk
☎️ 0161 237 1828

#PlatinumRecruitment
#StarCandidate
#AssistantManagementAccountant
#Manchester 
#ManchesterRecruitment
🔐 Secure a new job before 2026! 

Here are some of our latest opportunities across Greater Manchester. For full details on each role please contact the relevant team member. 

#PlatinumRecruitment
#ManchesterRecruitment
#ManchesterJobs
#FinanceJobs
#OfficeSupportJobs
🎉Happy anniversary to our amazing Business Manager, @samanthalouise_roberts , who has been part of Platinum Recruitment Group Ltd for an incredible 16 years! 👏🏻
 
From being our very first employee to continuing to play such a vital role today, your dedication and loyalty is amazing. 
 
Thank you Sam, for everything you’ve done and continue to do. 🙌
 
Love, Team Platinum 💙

#PlatinumRecruitment
#Anniversary
#BusinessManager
#ManchesterRecruiters
#ManchesterRecruitment
🎉 Celebrating 10 Incredible Years of Courtney Delaney at Platinum!
 
Earlier this month, we marked a huge milestone - @courtdelaneyx ‘s 10 year anniversary with Platinum Recruitment! From starting as an Apprentice to becoming our Senior Administrator, her journey is truly inspiring.
 
✨ Read all about her growth and success in our latest blog [LINKED IN STORY]
 
If you’re in the same position Courtney was 10 years ago, knowing your current situation isn’t right for you, get in touch with our recruitment team today to explore new exciting opportunities!
 
📧 enquiries@platinumrecruits.co.uk
☎️ 0161 237 1828

#PlatinumRecruitment
#SeniorAdministrator
#ManchesterRecruiters
#Apprentice
#10Years
#RemembranceDay 
#Manchester
#2025
Happy Anniversary @owainvr 👏
 
What an incredible milestone - 12 years at Platinum Recruitment Group! 
 
Over the past 12 years, Owain has been a constant source of support, knowledge, and positivity for the team. His dedication and commitment have played a huge part in shaping the success of Platinum, and we’re so lucky to have him as both a colleague and a friend. 🙌🏻
 
Thank you for everything you do, here’s to many more successful years ahead!
 
Love, 
 
Team Platinum
💙

#PlatinumRecruitment
#Anniversary
#Manchester
While the skies sparkle over Greater Manchester tonight, why not let your career do the same? 🎆

Check out our latest finance & business support job opportunities and contact the associated team member for full details on the role.

 
#PlatinumRecruitment
#BonfireNight
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs
✨10 Years at Platinum Recruitment✨
 
Happy anniversary @courtdelaneyx 🎉🍾, what an outstanding achievement this is. 👏🏻
 
Courtney joined Platinum as an apprentice back in 2015 and in 10 years has progressed to our most senior administration role, gaining an in-depth understanding of the business while becoming a key member of the day to day operation for Platinum. 
 
We could not be more proud & appreciative of Courtney, her journey & the role she plays at Platinum as a colleague & friend. 🙌🏻
 
Congratulations & thank you. 🙏🏻
 
Love Team Platinum 💙
 
 
#PlatinumRecruitment
#Anniversary
#SeniorAdministrator
#ManchesterRecruitment
#Manchester
🎃 HAPPY HALLOWEEN EVERYONE 👻

Enjoy trick or treating, keep each other safe & eat lots of treats 🍬🍫. 

#PlatinumRecruitment
#HappyHalloween
#Halloween2025
#Manchester
Looking for a new finance or business support role? 

Check out some of our latest jobs across Greater Manchester. 

For more details please contact the team member associated with the role or call us for a confidential chat:
☎️ 0161 237 1828

#PlatinumRecruitment
#ManchesterJobs
#FinanceJobs
#BusinessSupportJobs
#GreaterManchester
🌟Star Candidate🌟

Part-Time Accountant based in Sale. 

For full details please contact Amber Long:
📧 amber.long@platinumrecruits.co.uk

#PlatinumRecruitment
#StarCandidate
#FinanceJobs
#Accountant
#ManchesterJobs

Don’t miss out - follow us on Instagram to keep up-to-date with all things Platinum.

Instagram - Let's Connect