Location: Middleton Salary: £20,000 to £22,000 per annum +
This is a great opportunity for a Sales Executive to join an aware winning and highly reputable online retail firm in Middleton.
This is not a telesales role, it is a customer focused role generally handling inbound enquiries via its website and over the phone. Outbound calls are limited to people who have already made some kind of interaction with the company.
- Handling prospective and existing customer enquiries in a helpful and professional manner.
- Handling and processing of sales orders.
- Supporting the other sales team members with general operations to help achieve the team’s objectives.
- Calling customers to ensure they have received the samples they requested via the website.
- Communicating internally general feedback from customers.
- Responding to customers’ emails in a prompt and efficient manner.
- Dealing with any issues or complaints in a calm and effective manner.
- Processing and dispatching sample tile orders.
The successful Sales Executives will have a can-do attitude and a real focus on customer service. In addition, you should possess the following skills and experience:
- Highly organized and able to prioritize multiple tasks at any given time.
- Able to work on your own as well as part of a team.
- Strong communication skills and a good telephone manner.
- Be self-confident with an outgoing personality.
- General IT skills essential.
- An administrative or sales background and previous experience in a customer-facing role would be beneficial
Working Hours & Salary
- £22,000 (depending on experience)
- 9am – 5pm Monday to Friday, and 1 in 3 Saturdays 10am – 2.30pm
We are only taking email applications therefore to apply to the role please email email@example.com however please note that due to the volume of applicants we are only able to contact the people successfully shortlisted for interview.
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