Location: Stretford Salary: £16,000 to £16,000 per annum +
Junior Customer Service Advisor
Platinum Recruitment Group are recruiting for an insurance business based in Stretford. The business are well-established and specialise in a variety of areas of insurance.
The business have recently won numerous accolades by industry professionals for their exceptional customer service and considered a 5* Insurance Brokerage.
Reason for the role:
Due to the business winning numerous accolades for their 5* service, the business are looking to add a customer service professional to their team. In addition to the growth of the business, the junior member of the team is currently looking to progress to a senior customer care position.
The successful candidate will be contacting customers to complete a post-sale courtesy call, ensuring they have received all documents with regards to their insurance policy. The customer will have completed a full sales process with a dedicated broker so you are there as an aftercare support. Any additional questions the customer has, you will be the point of contact to deal with.
It is absolutely essential you provide a 5* service to all customers.
What the business can offer the successful candidate:
– A Monday to Friday working position with an early finish every Friday at 3pm
– Bespoke training programme with the onsite training manager
– Routes of progression to Senior customer service roles and management opportunities
– Bi-annual work parties both at Christmas and in the Summer
For candidates who are customer focused and looking for a long term career, this is a fantastic opportunity not to be missed. Please apply ASAP or email a copy of your CV to firstname.lastname@example.org
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