Location: Bolton Salary: £19,000 to £19,000 per annum + progression, benefits, team nights out
Inbound Engineer Scheduler (Customer Service Only)
£19,000 per annum
8AM – 5PM Monday to Friday
As a business we have operated for over 20 years as a specialist within the commercial kitchen service industry. We have maintained our image as the very best with no job being too small for us.
We currently have a fantastic on site team of 6 Customer Service Schedulers who deal with all inbound calls from our commercial clients (Pubs, Restaurants, Prisons, Schools, and NHS) with any kitchen equipment needs. We will need you to discuss any faults they are experiencing, managing diaries and booking in engineer visits to resolve the issue.
We want you to bond with our engineers as you’ll assist them in entering jobs and updates onto the system, managing their diaries, and being a general point of contact after a job is complete if spare parts or a complete equipment replacement is needed.
This is a fantastic opportunity for someone who is currently working in a large contact centre feeling like just a number. We are currently working in the office 5 days a week within a safe workplace proud of our diversity, and fun loving environment. We enjoy work nights out, team celebrations, and awarding successes.
What do we require from you?
- A confident personality who enjoys answering phones and speaking to important clients
- Previous experience within scheduler, or engineer diary management roles is desirable
- Someone who isn’t shy & willing to get stuck into the role
- At least 2 years’ worth of Customer Service OR Administration experience
- The drive to progress within our organisation and build yourself a successful career
We will provide you with the typical benefits package, however for us its about providing you with an opportunity to grow, learn new skills, and enjoy our flexibility and fun loving working environment!
So please apply now or email your CV to Zandra@platinumrecruits.co.uk
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