Location: Manchester Salary: £22,000 to £25,000 per annum + benefits, remote working, progression
Inbound Customer Service Advisor
Stockport (5 mins from the motorway, car parking, easy access on public transport)
£22,000 – £23,000 basic + monthly bonuses = £25,000 per year
Additional £500 bonus after you pass your probation period
Permanent Hybrid Role – 2 days in the office in Stockport, 3 days remotely at home per week
25th March & 15th April Start Dates
Your work background doesn’t matter to us, we are simply on the lookout for caring individuals who want to make a difference to their customers health and wellbeing.
This is the ideal role if you do not want to deal with outbound calls, or upsell on anything. You’ll be based in our insurance division speaking to current customers/members or brokers through inbound only calls, supporting them with any general queries or policy needs regarding life/health insurance.
Where this role is different is the fact you are dealing with customers who are going through a difficult period of health, so you’ll act as a support network for anything they need. This is exactly why we are looking for a ‘people person’ someone who will genuinely thrive in an environment where your sole focus is to help and care for others and understand their vulnerabilities.
We’ve recently been awarded “Outstanding Customer Wellbeing Services, and Best Provider 2022”
Where this role stands out is how we pride ourselves on treating staff. Your happiness genuinely matters to us, which is why we’ve been voted in the ‘Times Top 100 Companies to Work For’…
- Free breakfast and lunch on the 2 days you’re in the office per week
- We will give you a £500 bonus after you pass probation simply for doing a good job
- You’ll win awards including advisor and team of the month
- We continue to look at how we improve our staff happiness, whether that be hours or salary. We’ve increased the basic salary of staff twice in the last year.
- You can earn up to £200 per month in customer service bonuses
- We’ve progressed a huge number of staff into management within 12-18 months
- You will continue to be upskilled and receive training to better yourself
- We don’t care what background you come from, its your caring personality that matters
- Free monthly cinema tickets, gym membership, flight discounts, and amazon prime account
- We’ll also give you an Apple iWatch OR Fitbit when you join us
- Free insurance cover, childcare vouchers, and private insurance perks
- 5 weeks of fantastic training – we promise not to overwhelm you in your first 3 months
Why work for a typical, cut throat, contact centre environment when you can join us, a business who doesn’t actually like to operate like one. For us the quality of your service is what matters, rather than how long you’re on the call for.
We have 10 brand new roles for March and 15 roles for April all down to growth within the business. Whether you’re from contact centre, retail, care, teaching, or fitness capacity – we want to speak to you.
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