Location: Manchester Salary: £19,500 to £22,000 per annum + monthly bonuses, and benefits package
Inbound Customer Service Advisor
£19,500 + bonuses (£22,000 per year)
START DATE: 18th June 2021
Platinum Recruitment Group are working with one of the UK’s largest insurance brands who are currently recruiting into their customer services department.
We are looking for candidates who strive to deliver an outstanding service to all their clients. The business are renowned for their 5* customer experience.
You will be expected to:
- Manage inbound calls from existing customers of the business
- Dealing with a wide variety of complex queries regarding their insurance policy
- Identifying solutions for customers whilst delivering a fantastic service at all times
- Working towards KPIs and customer feedback scores
Based on your KPI’s and customer feedback scores, you have the opportunity to earn a performance related bonus every single month.
What the business can offer you:
- Full 8 week training programme (fully paid) to give you the tools to be successful within the position
- Working for one of the UK’s largest insurance brands who are currently diversifying into new areas which is opening new development opportunities for progression
- Fantastic onsite amenities including free onsite parking, restaurant etc.
- Numerous added incentives including prizes to be won, extra holiday’s
The business is searching for candidates with excellent customer service skills who are looking for a long-term career with a leading brand.
Interviews are happening immediately, for your opportunity to be considered, please apply today or email a copy of your CV to firstname.lastname@example.org
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