Location: Manchester Salary: £18,000 to £22,000 per annum +
Helpdesk Administrator
£18,000 – £22,000
Manchester City Centre
Are you looking for a role that offers you the chance to train & develop further?
This expanding business in Manchester are looking to recruit into their Helpdesk department where you will take ownership of your own clientele.
As a service-based business who have continued to provide a service to the public (including Banks & Supermarkets) during lock down & there-after; they are classed as a key working business therefore they can offer you the job stability you will be looking for during this pandemic.
You will be looking after your own clients in dealing with their maintenance services where you will handle inbound calls from your clients & log the jobs they require (emergency & non-emergency) onto the in house system for the engineers to report to.
Some of the clients you will manage will be big, blue chip organisations such as RBS Bank & Asda supermarkets & some will be small, independent organisations – no day will be the same in this role!
The training & development on offer speaks for itself; you will have in-depth training from management & the Director of the business where you will be up skilled in each area of the role. Once you have conquered this position, you will have the opportunity to learn a new area of the business & progress your career further with the support from management.
There is no hierarchy in this business; they all work as a team to ensure the job is done therefore there is no ceiling as to where your career can go!
If you feel you’ve hit a brick wall with your learning & development where you are or you simply feel a lack of job security then this company can offer you just what you’re looking for.
To be considered, you must have a strong administrative background & ideally have some experience in helpdesk (logging of jobs & dealing with calls.)
There is an urgent requirement in the business for this position so an immediate start is on offer but the business will also accommodate notice periods if required; please apply or email your CV to erin@platinumrecruits.co.uk for immediate consideration.
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