Location: Salford Salary: £18,000 to £20,000 per annum + + bonuses, benefits, fantastic offices
Collections Agent – Salford Quays
£18,000 – £20,000 + bonuses £600 per month
Platinum Recruitment Group are excited to announce a brand new opportunity to join a business that has been established for over 40 years and has been previously recognised as “Debt Collections Winner of the Year”.
Priding themselves as being able to offer a fantastic culture for both customers and employees we’re looking to speak with individuals who are looking to take the next step in their career within the financial services industry. This is an opportunity to join a fantastic contact centre environment where your purpose will be to provide support to all your customers.
Your objective is to assist your customers in becoming debt free whilst maintaining the firms core values in treating customers fairly, being honest, and finding a solution the customer can genuinely afford. You’ll deal with both inbound and outbound calls, working on behalf of huge organisations such as HSBC and RBS, completing affordability in order to set up payment plans.
What do we need from you?
- Contact centre, customer service, or sales experience is essential
- Ambitious, career driven individuals who want to progress through a business long term
- Confidence is key – passion for speaking to customers and building rapport
- Ability to speak with vulnerable customers providing empathy and compassion at all times
- Computer literate
What can we give to you?
- An extensive training program lasting up to 4 weeks giving you all the skills you need
- 25 days holiday + bank holidays
- Easy access via public transport – 2 minute walk away from local tram stop
- Bonuses allowing you to take home an extras £600+ every month
- Development opportunities allowing you to progress within the business
- Company social events, team building exercises, and nights out
- Monthly opportunities to win cash incentives and vouchers
- An opportunity to build a career within the financial services industry
We are interviewing with immediate effect – for an opportunity to speak with us about the role in more detail please apply or send your CV to Zandra@platinumrecruits.co.uk
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