Location: Salford Salary: £18,000 to £23,000 per annum + benefits, progression, remote working
Customer Service Specialist (Debt Sector)
£18,300 – £23,000 basic + monthly bonuses of £600
Salford Quays (3 minute walk away from local tram stop)
IMMEDIATE INTERVIEWS AVAILABLE / October 2021
We are looking to speak with individuals who currently feel like they are at a standstill in their career. Are you currently taking orders, working within administration, or telesales and want to take a step into the financial services industry where you will work within a more specialist role dealing with vulnerable customers?
We are offering a chance to join a business where your personality matters! The customers are at the forefront of everything – you will assist them in becoming debt free whether that takes 2 years or 20 – its what’s right for the customer.
It’s not about sending out bailiffs, it’s not about how much your collecting… its simply about treating every customer fairly, with integrity, and compassion. Taking the time to find out your customers circumstances will help you to understand and provide a solution best suited to them in order to make their lives a little easier.
What makes this opportunity different to others?
This company is the UK’s market leaders within the industry – brand backing
You’ll walk away from your desk every day feeling like you’ve made a genuine difference
Almost all managers have internally progressed into their role, having no prior management experience
You’ll benefit from 4 weeks of paid training allowing you to learn about the debt industry and vulnerability
Weekly raffles, incentives, events and team building exercises
Fantastic modern contact centre environment – canteen on site, along with chill area/pool tables
Automatic salary increases after probationary period
Opportunities in coaching, floor walking, assistant management and team leading
Buy or sell up to 5 holidays per year
A family feel environment – a fantastic team of people who are ready to welcome you!
Easily achievement bonuses on a monthly basis
Local tram links, bus stop, and easy access via car with carparks nearby
All we require is career driven individuals with the strong personalities to handle vulnerable customers. This is a phone based role, so you’ll need to be a chatty character who enjoys speaking to different types of customers throughout the day. If you want ultimate job satisfaction within customer service this is the role for you!
For an opportunity to build a career within a leading organisation please apply or send your CV to Zandra@platinumrecruits.co.uk
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